Upon arrival, my reservation was for a smoking room, which was corrected graciously. Then it all went downhill. The elevator floor was absolutely filthy. The panel to push buttons for the floor was sticky and grimy. The air vent had “sweaters” of dirty lint that had not been attended to for a length of time. Upon exiting the elevator, there... more

My daughter and I stayed here one night while we were in town for a swim meet. (We usually stay at Baymont, but it was booked). The lobby is spacious and nicely appointed. The pool area is also large, but the housekeeping around the pool area left a lot to be desired (the pool itself was clean; it's just that... more

When we first walked into our room the bathroom wreaked of mold and the tub had not been cleaned. I went to the front desk and asked for bleach myself to clean the tub. There was roaches present, and when asked if there was a problem they said they have a roach problem especially in the basement. There was mold... more

The front desk staff was very nice and very helpful. The lobby was beautiful and roomy. There is a nice indoor pool and hot tub HOWEVER - there are no towels at the pool and you have to go to the front desk and request one (be sure to do this prior to going to the pool) . The pool... more

We stayed here while my husband was here on business. I am a former Convention Service Manager and now I am in the hotel site selection business. I would NOT recomend this hotel to any client. We began with crumbling celing plaster, then the bathroom tub and curtain were extremely moldy. The carpet in the room was filthy to the... more

we stayed over the weekend, the rooms were clean, lobby was big and nice, big indoor pool was great for the kids. one reason we stayed here was for the business room for computer use for the kids. they have two computers which could not connect to the internet the whole weekend. the front desk person said they usually go... more

Great hotel, impressive lobby and newly remodeled rooms. more

The hotel is large and looks impressive from the outside. The lobby is nice and there is a nice breakfast area. The room was okay. The safety clasp was broken off the door. The ceiling of the bathroom was crumbling and the shower had some moldy areas in the corners My window looked out into the lobby. It was okay... more

My wife and I stayed here for an entire month for work. I still can't believe what an amazing place this is! The beautiful lobby is stunning and the rooms are large, clean and lovely with super-comfy beds. The Garden Terrace is a fabulous place to have breakfast in the morning. Speaking of which, the full breakfast was awesome (thank... more