Pros: Beautiful views of marina, if you are fortunate enough to have a room on that side of the hotel. Friendly and professional service from staff. Good location near Interstate 5, Cabrillo monument, etc. Well maintained pool area, with towels and drinks. Free parking. Cons: No breakfast included, unlike most Best Western properties. Drab rooms, and small in size. more

We arrived here towards the end of an east coast trip and were looking for a place to relax after a lot of traveling. We were not dissapointed. The hotel has its own marina on the city side and the harbour entrance on the ocean sde. The location could have been called peacefull apart from some airplane noise and the... more

I needed a hotel in the San Diego area to have some business meetings. We had used a hotel on Shelter Island before and wanted to stay in the general area. I contacted the hotel and talked to Chris Bartholamew. He met me one afternoon and showed me around the facility. He was most accommadating. The facilities were exactly what... more

Stayed here because of location to airport. Great property. Clean and very comfortable bed. Front desk staff very professional and helpful. Highly recommend! Would stay there again. more

I had originally been to the Island Palms for business and stayed at the Island Palms for 10 days in January 2008 and found the Junior Suite to be very comfortable, the room service was excellent and the hotel restaurant had great food. The New York Steak was excellent! I recently returned to San Diego April 25, 26, 2008, and... more

wow what a lovely hotel, with lovely staff. We arrived for a 4 day stay,we had a great room and loved the quiet setting of shelter island. The location was fantastic, with plenty to do nearby. The staff were very helpful and printed us off directions and information about things we wanted to do. It was nice to stay somewhere... more

The staff at this hotel were so nice that all that was missing was a Savannah Southern Accent and sweet tea or stronger. Man these people are nice. I was greeted by every single person with a "good Morning" "what a great day" "can I help you" by everyone from a gentleman driving a golf cart, to Eric at the... more

We spent the weekend at the hotel while my family visited the sights of San Diego. The hotel staff was very friendly. We traveled with 4 families 16 people total (7 children) The hotel was very child friendly. Each room had a kitchen which was great for breakfast. One day we had room service and it was priced good and... more

My wife and I stayed at the Island Palms for 3 nights while in town for our anniversary. We really liked the Shelter Island location as it was convenient to a lot of different attractions, yet was quiet and somewhat removed from the hustle and bustle of the city. The hotel backs up to the Shelter Island Marina, with the... more