Had a super stay at the hotel, great service, rooms and staff indeed this hotel was the only good thing about New York. more

based on a 4 nights stay. Good hotel. comfortable. classical style. reliable in most aspects. a pleasant stay overall UPs: location (madison, 49th) large rooms general cleanliness super bed nice bathrooms good service, quality of staff (turndown, newspapers, etc.) free wi fi in lobby nice ambiance (decors, salons, etc.) DOWNs: Lobby can be noisy and busy with tourists wi fi... more

My family and I spent a week at the Palace and from arrival to departure the staff could not have been more helpful. We were in the tower on the 49th floor - great room and view - spacious and fantastic beds and soft sheets. The bar is fantastic - a beutiful old gilt room - great for a pre-dinner... more

We stayed here for 5 nights over the New Year period. This hotel is simply superb. From the moment we stepped out of our cab, we experienced true 5 star service throughout. The rooms are huge. Ours directly overlooked St Patrick's Cathedral and in fact, we could see all the way down to the Hudson river. The beds are extremely... more

A very comfortable Hotel in mid Manhattan. Ideal location with most attractions within easy walking distance. Probably the most helpful and friendly doormen outside of Dubai. Rooms very comfortable indeed more

If you are going to NY and want to stay centrally.. this is the perfect choice. Really nice location in central Manhatten, very helpful service and staff all incredibly nice. Try and stay in a room as high as possible for the better views. Easy to walk around Manhatten for Shopping, Broadway and Sightseeing Not the cheapest, but one has... more

Wow what a great hotel. I stayed here on business and all I can say is that is was one of the best hotels I have stayed at. While the room was definitely above average, it was the service that blew me away. I would definitely stay here again. We stayed on the 21st floor and had a nice sized... more

We were quite excited when we booked to stay at the Palace. Many of our high-end business colleagues had been long time fans and our expectations were set sky high. We were therefore a little surprised to find a grand hotel becoming a little tired around the edges. The rooms need a spruce up and the bathrooms need replacing. Similarly,... more

This hotel is breathtaking in nearly every way. We stayed for 4 nights in February. The view from our room was stunning, looking directly over St Patrick's cathedral. Our room was large and very comfortable. The concierge service is first class. They will help you with whatever query you have. The doormen were courteous and were very understanding when my... more