I just stayed for a conference. I got a group rate for 2 days, I called back before my trip and added a day to my stay and they couldn't give me the discount. So when I arrived, they required me to come to the desk after the first night, check out completely, then re-check-in. They felt they were very... more

Check-in staff seemed bored with their job, We waited 15 minutes for valet parking while 3 employees worked with a guest who's vehicle was damaged by the valets -- we finally unpacked the car and carried our own luggauge. We ate at the attached restuarant -- Tex's -- we were the only table in the place and it took an... more

This hotel was okay, but nothing spectacular. The hotels near the Riverwalk are much nicer. The staff seems bored and not service orientated. The room was a bit small and they do not provide the same amount of toiletries that most hotels include. The decor needed some major upgrading. Everything seemed really old and dingy. I am not sure if... more

Attractive updated decor in room, but the mattress sagged & I felt the springs poking through. A refrigerator cost extra even on the more expensive executive level. Parking was extra too. The bathroom was very cramped with low ceilings & only about a 30" square to stand in. It had a new countertop & toilet, but the tub/shower combo was... more

This hotel was very nice the beds were very clean and confortable. The staff was very nice and we had clean towls everyday and they made our beds. The resturant was great! its conveniently close to sea world and fiesta texas. Overall this was the best hotel i have ever stayed in! more

This is the worst hotel I have ever stayed in. I booked two rooms on the executive floor for one night. The walls are paper thin and every word could be heard in the rooms next door. (even at a whisper) My wife and are both frequent business travelers and agreed that this hotel was the worst. It is not... more

The hotel is nice, but the people who work there are not friendly.....well, except for the waitress in the bar! We did not receive a warm reception. The girl that checked us in acted like we were bothering her. Valet is never on the ball. They would hang around and chat with the front desk and you would have to... more

We had the priveladge of staying at this hotel for a Friday & Saturday night stay. First off, the hotel was very convenient. We were minutes from relatives homes, The Riverwalk & Six Flags Fiesta, Texas. The staff was attentive & continuously accomodating. Doug made a commanding and excellent first impression. He was prepared for our arrival and made us... more

We got in late, booked direct with hotel off of website, check in was smooth and quick. Beds were comfy, like sleeping on clouds. Lobby was beautiful, rooms were donfortable. The only bad thing is the road construction in front of hotel. That was a pain inthe butt! The staff was also very nice, both thenight staff and the day... more