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InterContinental San Juan Resort, Spa & Casino

InterContinental San Juan Resort, Spa & Casino
Call now to book: 800-980-6424 from InterContinental.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 391 reviews
391 Reviews
5.0 of 5 stars
144
4.0 of 5 stars
151
3.0 of 5 stars
45
2.0 of 5 stars
28
1.0 of 5 stars
23
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#3 of 14 hotels in Carolina
Description: Impressive Multistory beachfront hotel situated on 5 tropical acres with 3 miles of white sand beach.
  • Address
    5961 Isla Verde Ave
    (formerly San Juan Grand Beach Resort and Casino)
    Carolina 00979
    Puerto Rico
Check Rates: $306 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 4 of 5 stars Based on 390 traveler reviews
  • What to Expect:
    • 4 based on 260 reviews Rooms
    • 4 based on 261 reviews Service
    • 4 based on 260 reviews Value
    • 4.5 based on 261 reviews Cleanliness
    • 4 based on 94 reviews Pool
  • Recommended For:
    • 60% based on 286 reviews Families with teenagers
    • 50% based on 286 reviews An amazing honeymoon
    • 50% based on 286 reviews Older travelers
    • 50% based on 286 reviews Families with young children
    • 40% based on 286 reviews Young singles

Reviews of InterContinental San Juan Resort, Spa & Casino

( 1-10 of 391 )
4 of 5 stars
Louisville
Jul 22, 2008

I stayed at the Intercontinental last week for my honeymoon from 7/14 to 7/20. The hotel was very nice with many amenities to keep you busy. With so much to do in Puerto Rico we did not completely use all the features they provided. Please note: things are pretty pricey at the Intercontinental but there are very affordable places to... more

5 of 5 stars
Levittown, New York
Jul 18, 2008

I'll make this short and sweet. The Intercontinental is perfect for couples, friends, families, and kids. The pool area is great, the beach, though public, is beautiful, and the food is outstanding. Know that the price adds up, as not much is included in the room rate, but for a quick getaway, its perfect. The room was small, standard, but... more

5 of 5 stars
Austin
Jul 16, 2008

Coming from St. Croix our flight was delayed in San Juan and we decided to stay a few days. The InterContinental was suggested by the gate agents and we are glad they did. The hotel was magnificent and our ocean view room was amazing. Since we had no prior plans to stay here we checked with the concierge and he... more

Jul 15, 2008

The wife and I just returned from a late June one week stay. Kids are 3 and 5. Pool is great for kids that age and pool very nice, clean and accessible. No seaweed anywhere and I'm assuming that when it does accumulate it's after a storm and the hotel would clean it up promptly. Service was great except for... more

Jul 14, 2008
1/1 found this review helpful

We stayed at the Intercontinental from 7/8 through 7/12. I had a package that included the breakfast buffet and a tour of the rain forest. I was travelling with my husband, two young kids and my father - so clearly it was mixed company. However, all of us had a great time there. The overall experience was sublime. So here... more

Jul 10, 2008

The service at the Intercontinental was superior. Everyone from the concierge to housekeeping staff was polite and went out of their way to ensure that our stay was pleasurable. The hotel is very conveniently located and the beaches of Isla Verde are very pretty. I would definately stay here again and would recommend this hotel without hesitation. more

4 of 5 stars
Connecticut
Jul 8, 2008

I chose this hotel for my girlfriend and I because it was close to the airport and close to San Juan. I made a good choice. I rented a car at the airport for $20 per day and drove to the hotel. We jumped in the ocean asap and was surprised that it was better than the reviews I had... more

Jul 8, 2008
1/1 found this review helpful

I went on a family vacation, the hotel was nice, employees were nice, housekeeping came everyday, beach was beautiful, pool was pretty. Casino was small but when you can get a waitress they will gvie you free drinks and a hot sandwich! I had a city room over looking the main entrance. Comfortable beds, large towels, shampoo, conditioner, body lotion,... more

4 of 5 stars
Chicago, IL
Jul 6, 2008

Stayed at the Intercontinental for a long weekend at the end of April/beginning of May with a friend for a winter weather getaway. Chose this hotel because the beach was supposed to be pleasant--it was. Pricey, but on the beach and private. The hotel will give you a wristband every day and you can get towels, neckrolls, or on the... more

Jul 2, 2008

My husband and I visited in mid-June for our honeymoon. I chose the Intercontinental over several hotels in the same area, and we are so glad we did! We were upgraded to an ocean view room upon arrival. The ocean view is SPECTACULAR! You can see the neat, tropical pool area too. We were offered early check-in, pretty much as... more

Reviews of InterContinental San Juan Resort, Spa & Casino

( 1-10 of 391 )
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InterContinental San Juan Resort, Spa & Casino Address

5961 Isla Verde Ave | (formerly San Juan Grand Beach Resort and Casino), Carolina 00979, Puerto Rico