went here in nov 07 if youve got any sense you wont stay here its dirty we had no running water or electric the food is dangerous and it is the holiday from hell. we ended up upgrading costing us a fortune just to have water and electric. and we wernt the only ones we met loads of people that had the same sort of problems.im trying to get my monry back but im not having alot of joy
if youve booked here i advise you try and change it

we went to this hell hole in sept/oct last year i am still trying to get my money back We were a family of 6 aged from 17 to 41 we are still having nightmares.we stayed for one week untill we moved to the fantastic riu merangue.it was like going from hell to paradise.the sheds at the lifestyle gardens are not fit for annimals.the place is filthy the beds have bugs. the food is awfull the resturant is dissgusting the pool is no better.i will advise anyone who is thinking of going to not do it after reading the reviews i thought it cant be that bad but it is worse than you could ever imagine.i will never go on another airtours holiday as long as i liveif you have been and are trying to settle a complaint please let me know.but remember dont go there.

Booked this holiday last minute and literally had 5 mins to say whether we wwanted a week in paradise for £700 A.I....for 2 of us.....not a diffgicult decision...YES PLEASE.

Thought I had better look on the net then and do a bit of research.

I found these reviews scarry...the first few were encouraging...but the further down the page you went the worst the reviews..Oh God ..wew ere starting to wonder what we had done.

Then we thought ....Whta the hell...it's pouring in GB...its freezing...so lets just get some good books, suntan lotion, sun glasses and go and chill for a week.

Flight and check in by thomson...superb 3 films, great food, smiling cabin crew for 9 hours...brilliant...Off to a good start.

Transfer was a little basic and rep got off and left us for last 15 mins with just the driver who spoke very little English.

Reception basic, no where to really relax and sit like most Hotels...just a check in desk reps desk and basic seating.

Porter carries luggae to your little "teapot" as we called them...they are so CUTE !!! We fell in love with them straight away.
They are dotted around and the whole scene is like Lord of The rings...where the hobbits live...It's beautiful...hummingbirds, parrotts, woodpeckers. The brid song was amazing. If you have binoculars...take them with. At one point we saw 7 woodpeckers all on one palm tree...unreal.
Back to the room.
Air Con was dodgy...but you get it fixed by maintenance immediately...so not really an issue.

Word about the shower...tank doesnt hold much water so you have to be quick or wait for it to fill up again (for 2 showering).
Centipedes do frequent the room..so you have to becareful going to the loo in the night...they can be a little crunchy underfoot !!! Ha Ha....you are in a tropical country folks !!

They had just had a week of rain when we arrived so this had dampened the ardour of the mossies slightly so was only bitten a couple times all week and NEVER at the beach.

We had full sun and never saw any rain for the full 7 days....the beach was lovely , sweet little picteresque cove...only the CASINO and OCEAN WORLD signs and the end of the beach spoiling the vista.

Staff work hard on the beacj especially the gardener who will carry sunbeds to the beach for you for a couple of dollars.

A word about the banding suystem.

You get GREEN bands in this accomadation and you are the lowest of the low....You are only allowed to drink in certain bars and eat in certain restaurants...we didn't know this and were asked to leave one restaurant...oooops !!!

There is however a booking system (24hours notice) to eat in the al la carte rest on site...which seem to be available to everybody else.

Mexican Rest is fierce...we burnt opur lips...so if you dont like it too hot avoid the fhaitas...soryy about spelling !!!

Italian was good and a restaurant out of the Lifestyle umberella called Trapiche..., but still on complex...dead cheap...but absolutrely FANTASTIC...and we so recommend you go there.

Jet lag from 1 week away is horrendous and if you are going do 2 weeks if you can.

We had a wonderful time and met so many wonderful people mainly from Canada.

Dont be worried....It's great value for money and we certainly wouldn't PAY to upgrade.....its the sam,e sun the same beach the same booze after all !!!

look all these poeople moaning and we had a few when we was there nothing was good for them
but we found for the 400.00 pounds each it cost us for 12 days that it was vaule for money
some people were throwing there money at them just to move over the the other side i think it was more of a i am rich i can pay

so why say and there were lots of people saying it "we wanted a cheap holiday " thats ok but dont think when u get there you will have 5 star if u want that pay for a 5 star and stop moaning

staff were good and very helpfull
food was good
trips fantastic boot trips were very good
as we called them our sheds they were very clean and the maid were excellent we had no problems maybe the ones moaning did not look after these people with a few bucks each day and they need to get a life
for all your moaning go outside and see how these people live and they are so greafull and happy when there was some 48 people on Dominican Republic that had died from hurrcane noel

people we meet were great " bear and oli the wheel barrow man (haha) and the 3 sets of girls and all the others thanks for making this a great time we did not stop having fun for 12 days
hope to speak to u all soon

pete and lin