This is a good hotel, IF you don't get bumped. We were there for our son's wedding and his brother/best man was due to join us for the wedding which, because of residency requirements was in the second week of our stay.
His flight arrived on time but despite us checking with reception several times he didn't arrive. We were told after several hours that he was going to a different hotel although the Hotel and the First Choice Rep must have known long before. We were told the hotel was full but 4 coach loads booked in the same day after the time our son was already at the other hotel. Clearly First Choice was not the first choice at this hotel. We were not the only ones this happened to.
He eventually arrived the next day somewhat tired as the alternative hotel was way below par and he was put in a block undergoing refurbishment.
He had lost 2 days of a weeks holiday and was offered $50 dollars and a massage in full and final compensation - way less than the cost of the room he had already paid for but not stayed in???
In most other respects the hotel is good and I will write a full review once our dispute is settled. Two words of warning take plenty of Mossie spray for the rooms and the air conditioning goes off if you stop moving, making for a hot nights slumber.
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