My fiance and I had the privilege to stay at the Palladium for five nights/six days..and the only complaint I have overall is the size of the resort. Considering it's actually three resorts in one, and the availibility of the tram was always there, this is hardly a complaint at all.
Daily we had to access a map in order to find restaurants, and read up on when food was being offered and when. We didn't have a chance to eat everywhere, but where we did it, the food was exceptional, restaurants clean, staff timely (with the exception of the royal gourmet restaurant) and pleasant.
Check in was quick and efficient, lobby staff very friendly and helpful with any questions we had. All the staff tried to help whenever we needed something or needed directions..never felt like we were putting them out.
The room we booked in the royal suites was very large, very clean, and had an awesome view of the bar/pool area. You could see the ocean from our balcony..absolutely gorgeous!
Cleaned daily by 2pm, mini bar stocked daily..we did leave a couple bucks to tip for appreciation, and always received flower art by the jacuzzi...very nice job everyday we were there.
No bugs inside rooms or outside!!!
Drinks were always delicious. Bar staff pretty friendly overall, always smiling. There was a group of people there who requested they play their country cd for them and they did..Mostly you hear the spanish music though, and can't help but fall in love with it. We purchased the cd they play throughout the resort for ten bucks from one of the guys on the animation team on the beach.
Beach was beautiful, sand pristine and very clean..active members of the animation team busy daily..volleyball going on, lots of fun water activities to just kick back and watch.. there are alot of topless woman present..you just kind of get used to it.
Yeah, we did get yelled at for stealing somebody's chairs that they had "reserved since 6am, everybody does it!! You have too!!" we were told. Mind you it was 6 at night and we watched for over an hr and nobody sat in the chairs!!! Crazy.
Palladium is really a great place to go if you want to ensure a wonderful vacation for yourself. Had originally booked with Edenh Arena but after following the iffy reviews decided to change. So glad we did, because we had a fabulous, relaxing vacation with absolutely no problems or surprises.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Families with teenagers
I do not recommend this hotel for:
Young singles, Pet owners, Families with young children
I selected this hotel as a top choice for:
Beach / Sun