As a family of 5, including grandparents, we went to Acapulco Mexico and stayed at the ElCan Hotel. No other words can descrive the hotel but, AMAZING. Aside from the great weather and scorching hot sun, the service received from the entire staff at the hotel was beyong anything ever expected. If you want to get good service, GIVE GOOD TIPS! The rooms are regular, clean, and normal, not highly luxurious but decent for a beach vacation. The pool is wonderful, however the beach is not nice, the ocean is extremely deep and the sand consists of tiny rocks. Regardless, everything else was marvellous, including the food, which was very good. What made a difference once again was the service!!

we just got back feb. 11, 2008 and we miss it alot. great hotel, clean, nice staff, good food but excellent pina collada ha.ha..i would go back today if i could. we slept well no nose. and best of all every room has a balcony with ocean view. i recommand this hotel to everyone that wants to relax and enjoy life.
L& F HURTEAU
QC.

Some of the many reasons my wife & I loved this hotel.

The staff is friendly, attentive, & competent.

Rooms are pretty, clean & quiet. The hotel's main color theme is blue & white. All rooms have a view, & most have a balcony with table & chairs. You do not hear road traffic, nor loud bar music when trying to sleep at normal hours.

The view from the balcony is spectacular! Due to it's location in the middle of the bay shoreline, you see each side of bay to the left & right & the open ocean directly ahead of you.

The pool is pretty. It is not as large as the mega resort pools, but it is large enough to do laps. It does fill up with children & their parents after 10:30am.

Hotel is on the beach with relatively calm water. As I understand it the beaches in Mexico are not private. Nonetheless, hotel's beach was quiet with Palm trees for shade.

Great location in the middle of the Costera zone. We wanted to walk or take a short bus ride to restaurants, dance clubs, coffee shops & super markets. It is close to Wal-mart, Starbucks, Super Gigante market, Mojito's Dance Club(salsa), Nina's Dance Club(salsa), HSBC bank branch, 100% Natural Restaurant, & more.

Good hotel restaurant located right on the beach. The service was attentive & friendly. I devoured the Bacalao a la Veracruz..

Exercise/workout room was small but adequate. 2 treadmills, 1 bike machine, weight machine with 10-12 different lifting positions, and some hand weights. It was not used often. When I worked out I had the room to myself.

Cable TV with lots of channels. Most shows either in Spanish or in English with Spanish dubbing or sub titles.

Only bummer...no refrigerator, nor coffee maker to heat water.
Remember, this is in the middle of the city. If you want to be out in a jungle somewhere, this place is probably not for you.

We would enjoy staying there again.

What a great hotel The Elcano is. Classic late fifties/early sixties design, huge lobby, big rooms, big bathrooms and the only hotel in Acapulco that has a balcony in every room which faces the water. Air-con and fans in each room, rooms serviced twice a day, friendly staff, delicious buffet breakfast, large pool with four jacuzzis and private space on the beach. We stayed at the end of the low season and there were days we had the whole pool to ourselves. We were able to arrange day trips at the front desk and the hotel is within walking distance of eateries and shopping. We stayed for 7 nights but will stay longer next visit. There was nothing like having a drink each evening on our balcony and watching the sun set.