This hotel has one of the most beautiful views to the bay.
We really enjoy the view; the only problem is the night clubs right in front of the hotel, they were so loud and all night long (until 5 am) If there is a complain this would be my only one.
The staff were great and helpful.

The Romano Palace is not a good hotel. The lock boxes in almost every room is broken. The first full day i was there, my phone and about 300 dollars worth of clothes were stolen out of my bag. The elevator system is the worst ive ever seen. Half of the week i was there, one of the two was broken. Also, you have to be careful with every towel, a sweet 25 dollar charge for a missing towel. the size of the pool area was tiny for the amount of people staying in the hotel.

We (total of 15 people in 4 rooms) stayed at the Romano because Playa Suites were booked solid when we started looking (late) in January. We arrived on a Sunday afternoon, so most of the people who had arrived before us were already hammered. Check in didn't take too long (I'd advise having at least 1 person in your group who can speak fluent Spanish- this expedited many things significantly throughout the week). During check in and out the elevators are at their worst- however not too bad. If you only use them when going up from the ground floor, and take the stairs down, you shouldn’t really have a problem. The food is pretty awful, but not inedible. The pasta bar is probably the most solid thing (if you don’t mind ketchup and egg noodles) b/c it’s made to order. You’ll notice that the dessert bar is prepared at lunch and usually sits around until dinner, so don’t eat that. Breakfast was horrible and the eggs gave me hallucinogenic nightmares. The OJ tasted like Sunny D, and that wasn’t so bad. Every hamburger we had in Mexico tasted bad in the same way, so I wouldn’t blame that on the hotel. One thing that did bother me (I wasn’t expecting much, as I just planned to shower and pass out at this dump) was the fact that we had to call for fresh towels every day. 7 outta 7, baby. If my friend didn’t speak Spanish, I’m not sure we would’ve gotten any towels at all. The maid forgot to leave them every day. The location of the hotel is OK because you are near a few bars (Paradise, Disco Beach), but to get to all the superclubs (palladium, mandara) you need a taxi. The pool bar is fun the first few days and then gets a bit old. I think this is because everybody just gets worn down over the course of the week and can’t drink as much as early. If you do get stuck in a corner room or too high up, ask the front desk. They might not be too helpful, but if you slip them a few American dollars you’ll be taken care of. Tipping culture is totally different- they demand tips up front. I would not call this rude because it is part of their culture. I’d venture to say that this tiny bit of culture might have been defined by the attitudes of Spring Breakers over the years. You reap what you sow.

Me and 3 friends stayed in Romano Palace for 3 nights and we got what we expected for the amount of money we paid for it. Personnel was friendly, rooms were clean, view was fantastic. Music down on the streets starts at 20:00 and ends at 5:00 so it was quite disturbing. It got even worse when springbreakers arrive... But still the view was worth all the noise (of course if you are lucky to get the room with the Ocean view ).