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Romano Palace Hotel & Suites Acapulco: Traveler Reviews

TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3 of 5 stars 41 reviews
41 Reviews
5.0 of 5 stars
1
4.0 of 5 stars
12
3.0 of 5 stars
11
2.0 of 5 stars
8
1.0 of 5 stars
9
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
# 54 of 161 hotels in Acapulco
Show Hotel DetailsHide Hotel Details
  • Hotel class: 3 of 5
  • Rooms: 300
Description: Downtown High-rise Hotel with Roman motif, located across from Condesa Beach. This description is based on information provided by the hotel.
Address:
Costera Miguel Aleman No 130
Fracc Farallon
Acapulco 39380
Mexico
Check Rates: $76 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Romano Palace Hotel & Suites Acapulco

( 1-5 of 41 )
“Sprink Break Review”

Romano Palace Hotel & Suites Acapulco

3 of 5 stars
Illinois
Mar 23, 2008

This is a great low budget hotel across the street from the beach but it does have a few problems. The elevators do not work very quickly or well at all from the floors - they work fine from the lobby. The buffet meals are ok as far as hotels go but the hours they tell you they are open are actually a lot less. The maids are good but sometimes take your towels and don't bring you new ones for hours. Overall it's a decent hotel in a good location with a pretty friendly staff.

  • This TripAdvisor Member:
    • Liked — location
    • Disliked — quality
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JodiK's Summary
Date of Stay: March, 2008
Traveled with: Friends
Visit was for: Quality time with friends
Age group: 18-24
Member since: March 23, 2008
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Young singles, Girlfriend getaway, Great pool scene, Families with teenagers
I do not recommend this hotel for:
An amazing honeymoon, People with disabilities, Older travelers, Families with young children
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $76 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Great time!! but some cons...”

Romano Palace Hotel & Suites Acapulco

4 of 5 stars
Chicago, Illinois
Feb 8, 2008
0/1 found this review helpful

I am 19 and went to Romano Palace with my boyfriend for a week. What's great about this place is that it's right on the main strip of all the clubs which have open bar between $15-30 (US) per person. But if you have a family with kids and are looking for a quiet vacation, do not go here...it stays loud until 5 am, which is exactly why my boyfriend and I went lol. The only con to this place was that the elevator was so slow, and the housekeeping hardly brought us towels, we always had to ask for them which was weird. Overall, it was an awesome vacation. Also, all the rooms have a beautiful view of the acapulco bay and this hotel is within walking distance to the beach, but don't be fooled, it's not ON the beach like it implies. You have to cross the street to get to the beach. Still very much worth it tho!

  • This TripAdvisor Member:
    • Liked — Very fun at night & beautiful view during the day
    • Disliked — Elevator was slow! & no towels!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
babiik382's Summary
Date of Stay: February, 2008
Traveled with: Spouse / significant other
Visit was for: Other
Age group: 18-24
Member since: February 08, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, Girlfriend getaway, Great pool scene, Tourists
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, People with disabilities, Older travelers, Families with young children
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $76 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Excellent view but noisy”

Romano Palace Hotel & Suites Acapulco

Jan 14, 2008
1/2 found this review helpful

This hotel has one of the most beautiful views to the bay.
We really enjoy the view; the only problem is the night clubs right in front of the hotel, they were so loud and all night long (until 5 am) If there is a complain this would be my only one.
The staff were great and helpful.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Traveler7108's Summary
Date of Stay: December, 2007
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 35-49
Member since: January 14, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Young singles, Great pool scene
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $76 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Not safe”

Romano Palace Hotel & Suites Acapulco

1 of 5 stars
Brooklyn
Mar 26, 2007
1/1 found this review helpful

The Romano Palace is not a good hotel. The lock boxes in almost every room is broken. The first full day i was there, my phone and about 300 dollars worth of clothes were stolen out of my bag. The elevator system is the worst ive ever seen. Half of the week i was there, one of the two was broken. Also, you have to be careful with every towel, a sweet 25 dollar charge for a missing towel. the size of the pool area was tiny for the amount of people staying in the hotel.

  • This TripAdvisor Member:
    • Liked — Nothing
    • Disliked — I was robbed from my room
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marufs's Summary
Date of Stay: March, 2007
Traveled with: Friends
Visit was for: Other
Age group: 18-24
Member since: March 26, 2007
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 4 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Service
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
Young singles, Great pool scene
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun, Other
Was this review helpful? Yes No
Check Rates
Average price*: $76 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“The real Romano Scoop from a Spring Breaker”

Romano Palace Hotel & Suites Acapulco

2 of 5 stars
New York
Mar 22, 2007
4/5 found this review helpful

We (total of 15 people in 4 rooms) stayed at the Romano because Playa Suites were booked solid when we started looking (late) in January. We arrived on a Sunday afternoon, so most of the people who had arrived before us were already hammered. Check in didn't take too long (I'd advise having at least 1 person in your group who can speak fluent Spanish- this expedited many things significantly throughout the week). During check in and out the elevators are at their worst- however not too bad. If you only use them when going up from the ground floor, and take the stairs down, you shouldn’t really have a problem. The food is pretty awful, but not inedible. The pasta bar is probably the most solid thing (if you don’t mind ketchup and egg noodles) b/c it’s made to order. You’ll notice that the dessert bar is prepared at lunch and usually sits around until dinner, so don’t eat that. Breakfast was horrible and the eggs gave me hallucinogenic nightmares. The OJ tasted like Sunny D, and that wasn’t so bad. Every hamburger we had in Mexico tasted bad in the same way, so I wouldn’t blame that on the hotel. One thing that did bother me (I wasn’t expecting much, as I just planned to shower and pass out at this dump) was the fact that we had to call for fresh towels every day. 7 outta 7, baby. If my friend didn’t speak Spanish, I’m not sure we would’ve gotten any towels at all. The maid forgot to leave them every day. The location of the hotel is OK because you are near a few bars (Paradise, Disco Beach), but to get to all the superclubs (palladium, mandara) you need a taxi. The pool bar is fun the first few days and then gets a bit old. I think this is because everybody just gets worn down over the course of the week and can’t drink as much as early. If you do get stuck in a corner room or too high up, ask the front desk. They might not be too helpful, but if you slip them a few American dollars you’ll be taken care of. Tipping culture is totally different- they demand tips up front. I would not call this rude because it is part of their culture. I’d venture to say that this tiny bit of culture might have been defined by the attitudes of Spring Breakers over the years. You reap what you sow.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DvyHnz's Summary
Date of Stay: March, 2007
Member since: March 22, 2007
Was this review helpful? Yes No
Check Rates
Average price*: $76 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Romano Palace Hotel & Suites Acapulco

( 1-5 of 41 )
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Romano Palace Hotel & Suites Acapulco Also Known As

Address: Costera Miguel Aleman No 130 | Fracc Farallon, Acapulco 39380, Mexico