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Mayan Palace Acapulco: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 305 reviews
305 Reviews
5.0 of 5 stars
128
4.0 of 5 stars
111
3.0 of 5 stars
21
2.0 of 5 stars
29
1.0 of 5 stars
16
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#4 of 161 hotels in Acapulco
Show Hotel DetailsHide Hotel Details
  • Hotel class: 3 of 5
  • Rooms: 360
Description: Oceanside All-Suite Resort Hotel, part of a 1,000-room Hotel & Condominium complex. This description is based on information provided by the hotel.
Address:
Av. Costera de las Palmas 1121
Playa Diamante
Acapulco 39900
Mexico
Check Rates: $215 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Mayan Palace Acapulco

( 86-90 of 305 )
“Acapulco, Mayan Palace”

Mayan Palace Acapulco

5 of 5 stars
Riverton , N.J.
Dec 20, 2006
22/25 found this review helpful

We stayed at the Mayan Palace the first week of December. We exchange our week through RCI. The sales presentation is long and sometimes pressuring, next time we will avoid going to one, It took our time away from relaxing after a long flight.

The Resort is a beautiful place with an open lobby and a gorgeus view of the Pacific Ocean. The Pool is as large as the hotel and was perfectly clean, the sand is soft and the beach is also very clean.
We had a problem with the air acconditioning, but they came to fit it as soon as we called maintenance. The property is perfectly clean and the rooms are very well kept. People is very friendly and always ready to help.

The best part of the trip was meeting Ismael Silva, we contacted him before getting there and we had the best transportation service during the entire week. Ismael is a gentle and nice man who is very kwoledgeable about Acapulco. He took us around and we were able to enjoy most of the best places. He also took us to Taxco, a beautiful small town 3 hours away from Acapulco, where we got some good Silver.
If you need a taxi driver who is trustworhy and knowledble of the area, Ismael is the one to call.

Federico and Mariana

  • This TripAdvisor Member:
    • Liked — It was very clean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MBHC's Summary
Date of Stay: December 2006
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 50-64
Member since: November 16, 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun, Golf
Was this review helpful? Yes No
Check Rates
Average price*: $215 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Beautiful Vacation Spot”

Mayan Palace Acapulco

Dec 6, 2006
11/18 found this review helpful

Date: Nov. 25, 2006
Reviewer: Tx Traveler

My wife and I spent a week at the Mayan Palace and had a glorious time. We were looking for a place to relax and enjoy peaceful surroundings and that is exactly what we found. There were activities that were available to those that wished to be more active, but we chose not to participate.

We enjoyed walking on the beach and lounging by the beautiful pools. The grounds are large and a daily walk along the winding walkways gave us the exercise suited to our pace.

The one bedroom suite was clean and the room service and maid service was excellent. The restaurant, The Bakal, had excellent service and all the waiters and waitresses were friendly and helpful. We were satisfied with the menu and did not try the other restaurants on site. We prefer table service instead of buffets, so we did not try any of the buffets available.

On Monday, Nov 27, we attended a Mexican Fiesta and enjoyed the music and food. Several special events were scheduled throughout the week and if you enjoy watching singers and dancers in colorful costumes performing to the native music, this will delight you.

We were taken on tours of the city by our driver, Benjamin Alarcon, who speaks excellent English. I you would like more information please feel free to email me at momfetty@hotmail.com.

We hope to be able to return to the Mayan Palace in the future.

  • This TripAdvisor Member:
    • Liked — Beautiful location
    • Disliked — Timeshare presence
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
txpatch's Summary
Date of Stay: November 2006
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 50-64
Member since: December 06, 2006
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Great pool scene, Tourists
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $215 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Good Hotel, Great Guides”

Mayan Palace Acapulco

4 of 5 stars
Chicago
Dec 6, 2006
16/23 found this review helpful

Mayan Palace is an architectural beauty - the grounds encompass about 4 other hotel structures including Grand Palace, which has noticeably nicer rooms and view. However, the 2 buildings that make up the hotel for Mayan Palace are plenty nice themselves - comparable to a Sheraton or Courtyard Marriot. Asking for a beachfront view is pointless, because all but about 8 rooms look across just to the pool and river within the property.

We were only in the room late at night or to sleep in, so the rest of the time you share with the other hotels on the grounds or out on the town. The pool is gigantic, the drink specials are pretty good, and the there are 2 or 3 bars on the mayan grounds alone. The beach is right off a ledge which is perhaps my favorite thing of the entire place. If you explore (by explore, I mean walk across the totally secure area nowhere near the street) to the farthest bar past the Grand Mayan, you'll come to a swanky place called Mondo. Ask for Wilson, he's an awesome bartender.

The city of Acapulco - the bell hops will get you a cab, but I highly suggest arranging something prior to arrival. While he's been mentioned here many times, I can't imagine a more professional, knowledgeable local guide than Benjamin Alarcon... half of the time he called his close friend Alfonso Mendoza, another great, punctual guide.

If you're strapped for cash, have any taxi driver take you to Wal Mart for groceries. Best restaurants - Su Casa, Los Tortugas, and Los Flamingos. I'm not absolutely sure these are 100% authentic Mexican, but the most Mexican restaurants might not be the best place for tourists. Trust your guides and don't get in red and white taxis, avoid blue and white bugs, and almost all yellow and white's are tourist friendly.

  • This TripAdvisor Member:
    • Liked — The sights the guides to us to ... email me if you'd like!
    • Disliked — Hustlers on the beach
    • Tips/Secrets: — Use guides, bargain everything, and eat food at actual restaurants
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
drtroy's Summary
Date of Stay: November 2006
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 25-34
Member since: December 06, 2006
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure, Great food / Wine
Was this review helpful? Yes No
Check Rates
Average price*: $215 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Loved it-what a great resort.”

Mayan Palace Acapulco

5 of 5 stars
Bergen County, NJ
Nov 30, 2006
12/12 found this review helpful

What a great resort.The 4 of us stayed there through GVC
Service was excellent. The staff was always friendly-helpful and always pleasant.Food was good. The breakfast buffet was the best - nice assortment of food. The ground were always kept very immaculate. The 2 for 1 drinks were the best! My favorite was the Mango.The walking pool was unbelievable.A great way to burn off the calories! The train was cute but they should use it to go to the other areas of the resort as well. The room was clean-can be updated . The 4 of us had a great time and would definately go back.

  • This TripAdvisor Member:
    • Liked — The beach and the pool area.
    • Disliked — The room wasn't accomodating for 4 adults.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Esgig's Summary
Date of Stay: November 2006
Traveled with: Family (extended)
Visit was for: Quality time with family
Age group: 50-64
Member since: August 28, 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Girlfriend getaway, Great pool scene, Families with young children, Tourists
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure, Great food / Wine
Was this review helpful? Yes No
Check Rates
Average price*: $215 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Great Place & Great Cab Driver-Angel Flores”

Mayan Palace Acapulco

4 of 5 stars
vancouver,Canada
Nov 26, 2006
19/23 found this review helpful

Great Place to stay-Rooms and grounds very nice.
We dined in town and also did the city tour with cab driver Angel Flores of Yellow Cab. He is a great guy ,speaks good English and honest as well. He made great recommendations for us on the city tour and also restaurants to dine in town which made our stay very enjoyable.
Contact me gpiprah@aol.com if you need Angel's number

George

  • This TripAdvisor Member:
    • Liked — clean, spacious, beautiful landscaping
    • Tips/Secrets: — Use Angel Flores cab driver to get you around the city
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
georgepip's Summary
Date of Stay: November 2006
Traveled with: Friends
Visit was for: Quality time with family
Age group: 50-64
Member since: November 26, 2006
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun, Theme / Amusement park, Outdoor / Adventure, Concerts / Music festival
Was this review helpful? Yes No
Check Rates
Average price*: $215 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Mayan Palace Acapulco

( 86-90 of 305 )
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Mayan Palace Acapulco Address

Av. Costera de las Palmas 1121 | Playa Diamante, Acapulco 39900, Mexico