I have travelled a lot but have never put a comment on this site which I always read before booking a trip. I thought that my experience was so good that it was worth helping others make a decision in choosing a great priced resort . I went during spring break with 3 other adults, 3 teenagers and a 3 year old and we stayed in the two bedroom (two floors)very spacious and clean villa. I have stayed in some very fancy resorts prior to this but enjoyed this place better due to the friendly atmosphere but especially the fair prices when it came to buying the food. We took the bus right outside the resort to go downtown Cancun for some market shopping and of course to get some groceries from Walmart. We enjoyed our stay very much due to the excellent service and the family quiet atmosphere. This resort is very well kept and everthing is very clean which is always important to me. We are definitely returning next year.

Having never been to Cancun, we didn't know what to expect. We arrived at the beginning of Spring break. The hotel staff was extremely friendly and hard working. Most knew understandable English, although it was helpful to learn a little Spanish for pleasantries. The hotel was clean and in tip top shape. The gardens were lovely. The guests were very friendly and many of them seemed to be old friends. I highly recommend the scuba dive shop across the street for a day of fun. They, too, were very pleasant and professional. Our room was always clean and the hotel was quiet. Not a place for young spring breakers! Thankfully! I traveled with my 19 year son, his girlfriend, my 47-year old sister and 69-year old mother and everyone enjoyed themselves immensely. The bus stops right outside hotel for a quick trip to Walmart or any place along the beach. I know we will return. We had a wonderful time! It's on the quiet side of the ocean so not a lot of wave action, but this was a good thing. The other beach front hotels were almost impossible to swim at because of the high waves.

I recently stay at the Royal Resorts Club International de Cancun. This is a time share with the worst management I have ever witnessed. They hotel staff woke us up early Saturday morning of a three day weekend stay. They insisted that we move hotel rooms at that very moment because some was using our room as a time share. They gave us no prior warning although they claimed they put a note under the door and mentioned this at check in (they did neither). After discussions with the manager whom had no concern or remorse he forced us to move right then. It was now 9am. When we went to the next room it was in complete disarray I am sure b/c they had just kicked someone else out. After discovering this, the manager agreed to let us stay in our old room until they got it cleaned up (how generous). When we asked for a complementary breakfast while they cleaned the room he again refused. Sleep less and pissed we proceeded to the beach where after ordering a drink on our room card the waiter did not return for two hours after repeated requested for our room key.

Aside from the dismal service the hotel seems as if it was designed by M.C. Esher. There are random ramps and bridges from building to building, and the stair wells never span more than one floor. If you had to go up two floors you would have to find a stair case, go up a floor, and then find the stairs to another floor and if you were lucky you hand not gone over a bridge to another building finding yourself lost in the poorly numbered system.

The one bright spot was Geremia (May be off on the spelling) the doorman. He was welcoming and always remembered our names.

My friend and I chose to stay here after reading horrible reviews on the Holiday Inn Arenas since that was the original hotel. I am SOOO glad we switched. This wasn't an all inclusive resort like the other BUT I think it was better that way because we all don't eat/drink that much so we didn't feel obligated to stuff ourselves silly to get our money's worth.

We were planning a trip for 5 (ladies), and this place was PERFECT for us because we each had a comfy place to sleep. When we got out of the cab, the lobby was so pretty and cozy! I went to check-in and there was a little problem at the front desk since they couldn't find my reservation, but I did have my voucher (from CheapCaribbean.com) and they made a bunch of phone calls. It took about 15-20minutes to check in but Jose was very nice and gave us a room on the 1st floor that had a pool view. We walked to our room amazed at how cute the exterior of the villas looked and how pretty the pool was...We're a group of 24-25year olds and didn't notice very many young adults like ourselves. We noticed a bunch of families and probably older ladies and gentlemen ranging in age from 40-60yo? That meant quiet. My friends and I appreciated the quiet.

The villa was very clean and very spacious! I loved how there was a sink and mirror in the smaller room so that we could brush our teeth, get ready, etc. without crowding up the bathroom. The toilet clogged (guilty) and when I called the front desk, someone came by after 5 minutes! Talk about quick service! Then after another 5 minutes he left and 10 minutes later the maid came by to clean up the bathroom. The entire staff is great. We didn't really use any of the silverware/plates/cookware since we mainly had leftovers and microwaved in those containers. But if you're there for more than 5 or 6 nights, I'd definitely see how you'd want to save money and cook your own food.

The resort amenities were fantastic! Free rentals on snorkel/tennis gear, golf clubs, and towels. Also free sailboating lessons and once you complete that, you can take the sailboat out for an hour at a time!!! Sweet! The recreation/sports desk staff was always so nice! Again, A+ service!!!! We decided to take a sailboat lesson on our last full day since it was the day we dedicated to relaxing (not going on any excursions). Elias (?) was our sailing instructor and the winds were pretty strong so he took us out one by one (2 ppl can fit on the boat). He was very nice and even serenaded us. Lol. I'm terrified of drowning, so he made sure I was comfortable. I had a wonderful time. The ocean is so pretty.

Since this is a timeshare resort, they have a "sister" resort - The Royal Sands. They have free shuttles that run every 2 hours to and from VCI and Royal Sands. We didn't know that it was even worth going to the Royal Sands because we were so pleased with our hotel. We decided to check it out after another VCI guest told us we wouldn't be disappointed! He claimed that the Royal Sands beach and pool put VCI's to shame. "OK" we thought, let's go. OMG. HE WAS RIGHT! Although the VCI pool and beach are cute... ROYAL SANDS has an awesome pool and beach (check out their tripadvisor review since this review is for VCI).

The beach is nice because it is calm (no waves) and the sand is soft. The pool is nice because no one was ever in it but I don't think it's heated so be prepared. Lol. There's always a taxi waiting outside so finding a ride to downtown Cancun wasn't ever a problem.

One thing I liked is that they give every guest a key card that also works as a charge card (no cash in the resort) so each guest can make his/her own payments at the end of the stay! They are more than happy to split checks at the restaurants. OH! And you can use the card to buy stuff (i.e. drinks and food) at the sister resorts too!

We stayed for 4 nights. The restaurant La Palapa was pretty tasty considering we didn't have to walk or take a cab ride out. Prices are reasonable too. They have a convenience store that we bought some mosquito repellent from. They had almost everything you could think of from bacon to nailcutters. And also medicine (pepto/tylenol/etc). That was nice to have when we wanted some ice cream. haha.

For a group of young ladies, our parents were worried about our safety. I can tell you now that the staff at VCI were very professional, polite, and attentive. They don't allow outside visitors to stay over, which is comforting that not just anyone can walk in. All in all, VCI was a great deal (we only paid 85.00 per night ... Split 5 ways, that's less than 20 bucks per night!!! Sooo worth it. I only wish I could have stayed longer to experience Royal Sands amenities as well because it's a bigger resort and their pool is heated. =)

OH! They made sure to let us know that we should put ANY of our valuable items/documents in the safe. We followed this rule and nothing was ever taken from us. The safe is a decent size. Housekeeping always did a SUPERB job cleaning. We made sure to tip every day (well, kinda. we missed one day. sorry!).

If I was looking for a really fun/crazy spring break fling, I wouldn't return here considering the majority of the guests are older. But for this vacation we were a group of girls looking to relax and unwind from our busy work lives. And VCI succeeded in helping us to do just that.