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Elan Resort & Spa Cancun: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 12 reviews
12 Reviews
5.0 of 5 stars
6
4.0 of 5 stars
3
3.0 of 5 stars
0
2.0 of 5 stars
1
1.0 of 5 stars
2
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
# 56 of 157 hotels in Cancun
Show Hotel DetailsHide Hotel Details
  • Hotel class: 4 of 5
  • Rooms: 95
Address:
Boulevard Kukulcan Km 3.5 Esquina Galeon
Cancun 77500
Mexico
Check Rates: $358 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Elan Resort & Spa Cancun

( 8-12 of 12 )
“Relaxation Heaven”

Elan Resort & Spa Cancun

Mar 26, 2008
1/1 found this review helpful

Just came back from Elan Resort & Spa in Cancun with a few friends and we had a terrific time. Arriving in Cancun's Hotel zone, we were somewhat weary of the crowd and noise, but Elan is something different: it is on its own private part of the Laguna, so it is isolated from the frenzy going in on elsewhere in Cancun.
The premises are simply fantastic, food was great, and service was very nice. We went there to relax and get a few days of sun and that's exactly what we got.
Be advised that Elan is not directly on the sea, but on the Laguna: this makes for a more peaceful experience, a private beach, and a possibility to go canoing or kayaking in the laguna. However, there are no waves, the beach is more limited and access to the sea is a little bit more complicated. (if you check Elan's location on a map, you'll see what I'm talking about).
On the down note, we had minor difficulties with room service: messages did not always go through and our room was not made on one of the days. We still however had a great time and found the staff friendly.
Simon

  • This TripAdvisor Member:
    • Liked — The premisses.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aeternalis's Summary
Traveled with: Friends
Visit was for: Quality time with friends
Age group: 25-34
Member since: March 26, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
A romantic getaway, Girlfriend getaway, Older travelers, Families with young children
I do not recommend this hotel for:
Young singles, Great pool scene
Was this review helpful? Yes No
Check Rates
Average price*: $358 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“The Elan Resort in Cancun is fabulous!”

Elan Resort & Spa Cancun

5 of 5 stars
Hoffman Estates, Illinois
Nov 8, 2007

When we arrived we were given cold drinks and cold towels that felt great on a warm, summer day. Check in was quick and we were escorted to our room.

Your first glimpses are this beautiful Mexican colonial architecture village, with cobblestone streets, fountains, and bright beatiful flowers and landscaping.

Our room was spacious and the decor was lovely. Our meals at La Palapa and Mare Nostrum were excellent, and the service was outstanding. The staff at The Elan catered to our every need, by bringing us drinks by the pool, serving our meals, and looking after our luggage at arrival and departure. Dining in both restaurants was very nice. The massage was relaxing and the Mayan Sauna looked like an interesting experience for the Winter months.

Both beaches and pool areas were beautiful, and the location of this resort is excellent: about 4 miles from the Convention Center and 5 miles from downtown.

I would definitely recommend this hotel to someone who wants to have a relaxing vacation.

  • This TripAdvisor Member:
    • Liked — Atmosphere and attentiveness of staff
    • Disliked — Spa services are not centralized to one location
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
debztma's Summary
Date of Stay: July, 2007
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 50-64
Member since: November 08, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, Pet owners, Families with young children
I selected this hotel as a top choice for:
Great food / Wine, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $358 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Elan is a breath of fresh air”

Elan Resort & Spa Cancun

5 of 5 stars
hkymom1216
Oct 3, 2007
2/2 found this review helpful

We spent a few days at Elan to celebrate our 25th Anniversary. The resort is lovely. Very different from all the large cookie cutter hotels in Cancun. Elan is a breath of fresh air. You really get the flavor of Mexico. The grounds are beautiful. Attention to detail is important here. The rooms are well appointed, and the staff if very accommodating.

Elan has many options for dining, and the food is excellent. We felt as though we were dining at a fine gourmet restaurant every night. The Spa is lovely. My massage was wonderful. All of the classes at the spa were free, and the instructors were terrific.

Elan is close enough to all the shopping and nightlife. A five minute bus or taxi ride brings you right into all the action.

We would highly recommend The Elan Resort and Spa to anyone looking to enjoy the Mexican culture and relax in the lap of luxury.

  • This TripAdvisor Member:
    • Liked — small hotel feel
    • Disliked — nothing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hkymom1216's Summary
Date of Stay: June, 2007
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 50-64
Member since: October 03, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, Families with young children
I selected this hotel as a top choice for:
Beach / Sun, Great food / Wine, Spa
Was this review helpful? Yes No
Check Rates
Average price*: $358 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Relaxation guaranteed”

Elan Resort & Spa Cancun

Sep 20, 2007
3/3 found this review helpful

I stayed for a week in August. Considering the main strip in Cancun is quite wild Elan offered a peaceful and relaxing experience away from the crowds but close enough to the strip should you want to experience it.
Arriving after a long flight and stop over we swept through big iron gates along an avenue of palm trees. The staff immediately took our bags to our room, we were swiftly bought a drink and cold towels while we checked in. It was a great start and everything else throughout our stay was of the same high standard.
Hurricane season was approaching so there were less guests than maybe they usually have however the layout of the hotel around courtyards meant that it felt quiet and private; I can't imagine it ever feeling crowded. There are plenty of sunbeds, choice of restaurants and a couple of swimming pools and the lagoon. Saw a couple of large stingrays in the lagoon as well as lots of bird and wild life.
We also had a massage in the new spa; didn't see the whole spa but the treatment room for my massage was suitably calming and all their products are local mayan inspired and smelled great.
Food was also excellent; a good choice of international and mexican inspired cooking.
All in all the service and treatment we received at Elan was fantastic. It offers tranquility and relaxation but if you really want the night life you can hit the strip in 5/10 minutes. Great combination.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Martin0's Summary
Date of Stay: August, 2007
Member since: September 20, 2007
Was this review helpful? Yes No
Check Rates
Average price*: $358 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“beautiful place!!!”

Elan Resort & Spa Cancun

May 23, 2007
2/2 found this review helpful

My husband and I just got back home from a relaxing stay at the Elan Resort and Spa. It is one of the most beautiful places I have ever stayed at! The flowers and attention to detail were amazing! Not all of the facilities were available yet, but I know they will be wonderful! Our meals were delicious! The weather was great! The staff were very attentive and friendly! The massage and facial were delightful! I can't wait to go back for our 30th anniversary next year!

  • This TripAdvisor Member:
    • Liked — cleanliness, attention to detail,the food!!!
    • Disliked — not everything was open yet,nothing to do after dinner.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
heidi's mom's Summary
Date of Stay: May, 2007
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 50-64
Member since: April 22, 2004
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers
I do not recommend this hotel for:
Young singles, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun, Great food / Wine, Spa
Was this review helpful? Yes No
Check Rates
Average price*: $358 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Elan Resort & Spa Cancun

( 8-12 of 12 )
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Elan Resort & Spa Cancun Address

Boulevard Kukulcan Km 3.5 Esquina Galeon, Cancun 77500, Mexico