I am constantly traveling due to my profession. So, I was extremely excited to find out I was going to Vancouver, BC. The clients I work for set up the reservations at the Rosedale and explained how close to downtown it was. To be honest, that is the only good thing about the hotel. The wireless service is horrible, it took 4 days before I was able to get service and though I spoke to the front desk, there was not anyone who was qualified to help me stating that "the wireless is handled independently from the hotel and they can provide me service for $10 a day - when I have already purchased wireless service for $40 for the month I will be there. The front desk did not offer assistance with questions regarding housekeeping or laundry services. The vending machine did not have soap powder and when I called to the front desk, they stated that I can go across the street to the convenience store to pick up some laundry detergent. The first room I received did not have heat and they sent the same person who checked the internet to check the heat. I requested a cab and the valet stated he called, but a cab never came and when I went to the front desk to request another call, the attitude was like it was an inconvenience to them to call for me. I really, really am so disappointed in my stay here. The rooms are small and conformed. The bed was hard and uncomfortable...If you want to enjoy your stay in Vancouver, please make another choice of hotels. I would never recommend this hotel to anyone- (not even my worse enemy)
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
Young singles, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Other