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Hotel St. Paul: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 78 Reviews
5.0 of 5 stars
35
4.0 of 5 stars
26
3.0 of 5 stars
8
2.0 of 5 stars
8
1.0 of 5 stars
1
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#33 of 158 hotels in Montreal
Show Hotel DetailsHide Hotel Details
  • Hotel class: 4 of 5
  • Rooms: 120
  • Address: 355 McGill Street Montreal, Quebec H2Y 2E8 Canada
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: Boutique hotel housed in Beaux-Arts style building with large picture windows showcasing urban panoramas - In Old Montreal. This description is based on information provided by the hotel.
No Business Center Fitness Center Free High-Speed Internet No Free Parking Pets Allowed Restaurant Room Service No Swimming Pool
Check Rates: $260 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Hotel St. Paul

( 10-14 of 78 )
“Overall good, service needs upgrading”

Hotel St. Paul

4 of 5 stars
New York City
Sep 3, 2007
1/3 found this review helpful

The good: nice room (studio suite--well designed, clean, light, comfortable, plenty of storage), great location, excellent restaurant.

The mediocre: bathroom (some nice design touches, but overall more 3 star than 4 star), housekeeping (infrequent and not helpful), the service at the restaurant (then again, pretty normal for Montreal--nice enough, but desperately inefficient), the breakfast buffet (don't like them anyway, so maybe I'm biased).

The bad: the reception staff, with one exception (sorry don't remember his name), otherwise ranging from rude to ineffective to, well, painfully slow (and unfortunately, all requests, from restaurant reservations to housekeeping, etc, go through reception).

The worst: reservation had been mysteriously canceled and only major aggressiveness and string-pulling secured a room.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pcinbk's Summary
Date of Stay: September 2007
Member since: April 10, 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Service
Was this review helpful? Yes No
Check Rates
Average price*: $260 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Super stylish, helpful, and convenient hotel!!”

Hotel St. Paul

Aug 26, 2007
1/2 found this review helpful

Loved this hotel located conveniently in the Old City! We went there for a long weekend in August and had a wonderful stay. The high level of service started even before we got there; we had requested a smoking, standard-sized room on the penthouse floor and were informed that the floor was non-smoking, however they could upgrade our room to a Junior Suite on a lower floor that allowed smoking. So we ended up with a suite for the price of a standard room (thank you, St. Paul!)

Everyone at the front desk was extremely helpful in making reservations for us, arranging cars, and suggesting restaurants to go to. The hotel is really beautiful in a NY/Soho/Tribeca loft kind of way - high ceilings with big windows, lots of natural light, dark wood floors, minimal decor, and gorgeous staff. Compared to the lightness of the rooms, the hallways and elevators are really dark (like a nightclub). Great bathroom with large tub and lovely bath products and robes. Very good chocolates given out. The room was surprisingly noise-free although one night I could hear the bass of a nightclub diagonally across the street when I had the window open. The hotel itself is located on a main street that is somewhat quiet at night. There is a Metro stop a few blocks away and your located near some great restaurants. We had a great time and would highly recommend.

  • This TripAdvisor Member:
    • Liked — Decor and helpful staff.
    • Disliked — Nothing.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pooks2Go's Summary
Date of Stay: August 2007
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 25-34
Member since: November 14, 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Great food / Wine, Shopping
Was this review helpful? Yes No
Management Response
PeterMontreal, Rooms Division Director, Guest Relations Director
(Management representative)
Sep 17, 2007
Dear Pooks2Go,

Thank you for taking the time to share your gracious comments with us! Please forgive my delayed retort, but as I mentioned in my response to our previous guest I was recently on holiday (A long-overdue extended holiday that is ;)

Your experience sums up the St.Paul Experience, which is always a memorable one.

I would love to help you with your accommodations on your next trip to Old Montréal-therefore, please don't hesitate to contact me!

Kindest Regards,

Peter
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $260 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“A comfortable stay”

Hotel St. Paul

3 of 5 stars
Toronto, Canada
Aug 26, 2007
2/4 found this review helpful

We have just come back from a three night stay at the Hotel Saint Paul in Montreal, which we booked through Sweet Deals Montreal. The hotel is located in the Old Port on McGill Street. Great location, walking distance to all major attractions in the Old Town and a short cab ride (or longer walk) away from the shopping and night life of downtown.
We booked a standard queen room:fabulous, comfortable bed, great shower and bath. Minor annoyances: phone for local calls didn't work, safe broke down (was fixed after we waited for a technician).
The stay included a continental breakfast which was decent and got our day started.
On the down side, we were not too impressed with the service of the staff, specifically the concierge. They were pleasant enough, but had a hard time answering tourist related questions such as those regarding current festivals, yoga classes, location of cafes, etc.
We have been to Montreal several times and have stayed at the W Hotel (very funky and cool), the Nelligan (pricey but fabulous luxury) and the Chateau Versailles (just okay). We would definitely go back to the W and Nelligan, might go back to Saint Paul's.

  • This TripAdvisor Member:
    • Liked — The comfortable beds and the big bath tub.
    • Disliked — The concierge services.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Flapi's Summary
Date of Stay: August 2007
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 35-49
Member since: July 07, 2007
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 2 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, People with disabilities, Older travelers, Great pool scene, Families with young children
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Great food / Wine, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $260 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Wonderful & funky”

Hotel St. Paul

Aug 24, 2007
0/1 found this review helpful

Three of us stayed in this hotel 2 nights. It is in the middle of an area with lots of students, artists and restaurants. It is near Old Montreal and within walking distance of great food. The staff was very helpful. The breakfast, which is included, was great and the setting lovely. The hotel is in an old building which has been renovated and has a variety of wonderful rooms which retain elements of the old brick and courtyard. The place was also immaculate.

  • This TripAdvisor Member:
    • Liked — The charming rooms
    • Disliked — narrow stairs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Syracuse_NYTripper's Summary
Date of Stay: July 2007
Traveled with: Family (extended)
Visit was for: Quality time with friends
Age group: 50-64
Member since: June 30, 2005
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Tourists
I do not recommend this hotel for:
People with disabilities, Pet owners, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $260 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Will go back every time”

Hotel St. Paul

4 of 5 stars
new york, ny
Jul 30, 2007
0/1 found this review helpful

I loved this hotel. Talk about a four/ five star hotel. You get the paper every morning. At night, your bed is made, the lights dimmed and a little surprise left for you. The rooms were big and very clean, just excellent. The hotel is 2 blocks from the old port and several museums. IN addition, it is only 15 minutes walking distance from downtown.

The only thing is that wasn't much variety for the breakfast- toast, cereal, boiled eggs, muffins. Other than this, the staff was very helpful and the hotel was excellent- english and french spoken..

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
katejones120's Summary
Date of Stay: July 2007
Member since: July 30, 2007
Was this review helpful? Yes No
Management Response
PeterMontreal, Rooms Division Director, Guest Relations Director
(Management representative)
Sep 17, 2007
Dear katejones120,

Thank you for taking the time to share your St.Paul Experience with us! Please forgive my delayed response, but I was recently on holiday.
It sounds like you had almost the total St.Paul experience--except for the breakfast.
Nevertheless, I'm happy that you are anticipating your next trip to St.Paul and I want you to know I am here to assist with your arrangements.

Kindest Regards,

Peter

This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $260 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Hotel St. Paul

( 10-14 of 78 )
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Hotel St. Paul Address

355 McGill Street, Montreal, Quebec H2Y 2E8, Canada