The good: nice room (studio suite--well designed, clean, light, comfortable, plenty of storage), great location, excellent restaurant.

The mediocre: bathroom (some nice design touches, but overall more 3 star than 4 star), housekeeping (infrequent and not helpful), the service at the restaurant (then again, pretty normal for Montreal--nice enough, but desperately inefficient), the breakfast buffet (don't like them anyway, so maybe I'm biased).

The bad: the reception staff, with one exception (sorry don't remember his name), otherwise ranging from rude to ineffective to, well, painfully slow (and unfortunately, all requests, from restaurant reservations to housekeeping, etc, go through reception).

The worst: reservation had been mysteriously canceled and only major aggressiveness and string-pulling secured a room.

Loved this hotel located conveniently in the Old City! We went there for a long weekend in August and had a wonderful stay. The high level of service started even before we got there; we had requested a smoking, standard-sized room on the penthouse floor and were informed that the floor was non-smoking, however they could upgrade our room to a Junior Suite on a lower floor that allowed smoking. So we ended up with a suite for the price of a standard room (thank you, St. Paul!)

Everyone at the front desk was extremely helpful in making reservations for us, arranging cars, and suggesting restaurants to go to. The hotel is really beautiful in a NY/Soho/Tribeca loft kind of way - high ceilings with big windows, lots of natural light, dark wood floors, minimal decor, and gorgeous staff. Compared to the lightness of the rooms, the hallways and elevators are really dark (like a nightclub). Great bathroom with large tub and lovely bath products and robes. Very good chocolates given out. The room was surprisingly noise-free although one night I could hear the bass of a nightclub diagonally across the street when I had the window open. The hotel itself is located on a main street that is somewhat quiet at night. There is a Metro stop a few blocks away and your located near some great restaurants. We had a great time and would highly recommend.

We have just come back from a three night stay at the Hotel Saint Paul in Montreal, which we booked through Sweet Deals Montreal. The hotel is located in the Old Port on McGill Street. Great location, walking distance to all major attractions in the Old Town and a short cab ride (or longer walk) away from the shopping and night life of downtown.
We booked a standard queen room:fabulous, comfortable bed, great shower and bath. Minor annoyances: phone for local calls didn't work, safe broke down (was fixed after we waited for a technician).
The stay included a continental breakfast which was decent and got our day started.
On the down side, we were not too impressed with the service of the staff, specifically the concierge. They were pleasant enough, but had a hard time answering tourist related questions such as those regarding current festivals, yoga classes, location of cafes, etc.
We have been to Montreal several times and have stayed at the W Hotel (very funky and cool), the Nelligan (pricey but fabulous luxury) and the Chateau Versailles (just okay). We would definitely go back to the W and Nelligan, might go back to Saint Paul's.

Three of us stayed in this hotel 2 nights. It is in the middle of an area with lots of students, artists and restaurants. It is near Old Montreal and within walking distance of great food. The staff was very helpful. The breakfast, which is included, was great and the setting lovely. The hotel is in an old building which has been renovated and has a variety of wonderful rooms which retain elements of the old brick and courtyard. The place was also immaculate.