My tour group was booked into the Killarney Avenue Hotel at the last minute. We were originally scheduled to be in the Dromhall Hotel, which didn't please me. This hotel is new, but is decorated with architectural elements from old properties, so it has the carved dark woodwork, the fireplace, the built-in bars, and other features that make it appear to be hundreds of years old. The lobby area is absolutely charming and has a peat fire going in the hearth morning to night. There are people having tea and sandwiches in the sitting areas, and the place seems cheery and social at all hours. Staff is friendly and accomodating and the use of the lobby computer for internet access is free.

The elevators are quite large and move quickly and the stairways are handy and well-decorated as well. The hotel features panelled hardwood doors throughout with boldly figured carpeting and a stylish old-world look. Hallway lighting is activated by a motion sensor, so that when you enter the hall, the lights go on.

The rooms are a bit small, but are furnished well with a pair of Victorian style easy chairs, a nice desk area, flat screen TV, and a comfortable queen-sized bed. Decor is colorful and busy in a Victorian sort of way, but pleasant. Windows open for fresh air. The closet arrangement is great...there are spaces for hanging clothes and shelves for shoes and folded clothing. Lighting is good with brass columnar lamps and good lithographs hang on the walls. The desk offers stationery and the staff does a turn-down service complete with chocolate and a card that details the next day's weather. This hotel also has a safe in the closet.

The bath is small, but well-equipped. the tub has a jacuzzi switch...wonderful amenity after a long day of touring. The greem marble vanity is furnished with Gilgrest & Soames soaps and toiletries and there are multiple mirrors, recessed lighting, and face cloths. Towels are plentiful and the rooms are spotlessly clean.

A pub is on premises as well as a restaurant and there is entertainment on some nights. The restaurant offers a fixed price menu for 60 Euro if I remember correctly...expensive compared to other places in town. The breakfast is good with both a hot and cold buffet. There are fried and scrambled eggs, black and white pudding, Irish bacon, roasted tomatoes, cheeses, crepes, waffles, sausages, fruits, cold meats, and an assortment of breads and pastries. A very fine breakfast is served here.

The location of this hotel is marvelous. Dining, shopping, and tourist attractions are at your convenience. Because of this hotel, Killarney was the star of my ten day trip to Ireland. I'd recommend it to anybody.

Hotel was in a great area. Walk to shop dine etc. Decor was pleasing of the pulic areas. Staff was pleasent. Room a tad small but was only there to sleep anyway. Food was good, nice bar. Had no complaints.

I really enjoyed my stay in this hotel. My husband and I stayed for a midweek break and really loved the warm and comfortable feel of the hotel. It combines friendly customer service with a high standard of facilities and perfect for all weathers as it houses an intimate bar and features evening performances from a musician who mixes traditional music and modern beats in a Riverdance style concert.

While we didn’t dine in the hotel that evening we found the breakfast to be good with a good range of fresh foods. It is also very convenient to many of Killarneys best attractions being on the road to Muckross, TorcWaterfall, and the scenic road to Kenmare.

All in all I feel it’s a lovely hotel with great deals, worth watching out for.

My husband and I decided to stay at this hotel after reading the positive reviews on this site. We were very disappointed by our experience.

The service was terrible. For example, the receptionist that greeted us was arrogant, condescending, and acted as if we were interrupting something important and had no right to be there. It wasn't just us - we witnessed her treating other guests poorly. Not sure what she is doing in the service industry....

The room was fine but a bit dated. I agree with the earlier review about the decor - it is very gloomy. In general, the atmosphere was much too stuffy for our liking.

Some comments about Killarney - it is a big tourist trap. Don't waste your time. The town is overcrowded, dirty, and some parts are quite smelly. And, needless to say, it is overpriced. For those that want a real taste of what Ireland has to offer, stay in Waterville on the Ring of Kerry. The Brookhaven House in Waterville is exceptional. For a savings of 40%, you will find a cleaner, bigger room with satellite TV in addition to the personalized service and delicious breakfasts. Dingle is another good alternative to Killarney. Though touristy, the huge buses tend to leave the area by dinner time (and don't usually arrive until about noon).