I was booked to stay in the hotel for a week but moved into another hotel after just one day. Hotel Forum Rome is the least value for money, and one of the most uncomfortable hotels I have stayed in, and I have stayed in many as I have a job with high travel.
The rooms are tiny. The closets which have sliding doors are so small that once you hang a jacket or a shirt the sliding door cannot be closed unless with the other hand you ensure that the jacket is turned at an angle. The shower throws water across the width of the narrow tub (instead of the length as in most other hotels) so you keep on banging the wall or the smelly shower curtains.
The sound-proofing in the rooms does not exist. I find it difficult to sleep in noise and was therefore miserable as the hotel is bang next to main and busy streets.
I was promised that there is wireless internet (not free) in the rooms. This turned out to be untrue and I had to access the internet in the hotel lobby (after paying for it), and could see most other guests doing the same.
They promise 24 hrs room service but cannot provide a cup of coffee early in the morning. I was told by their staff that if I want champagne it can be provided at any time, but coffee/tea requires a person to make and they do not have people for it (why they cannot provide an electric coffee maker in the room beats me). Breakfast in the restaurant starts at 7AM. I reached there at 7:15 and asked for an omelette. Was told that the person who makes the omelette comes at 8AM (can't understand why he/she cannot be asked to come in at 7AM as the placed was packed with guests at 7:15).
The staff in the front desk is rude. However the restaurant and housekeeping staff was polite.
Now on the positives. Excellent location i.e right in the heart of the city - so saves you the commute (however the other hotel I stayed in provided free and frequent shuttle service to city centre. This I understand is true of most other good hotels as well). The other positive is the view from the roof-top restaurant.
All in all a terrible experience. I have no intention of returning ever to Hotel Forum in Rome.







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