Overall, we would urge others to stay elsewhere. After reading all about how much of a 'jewel' this place was elsewhere in tripadvisor.com, my family was very disappointed in the 2 rooms we reserved (Rooms 1 & 4). Primarily because the place needs refreshing and, for the price, there are better alternatives that are actually closer to the sights of Florence.
For example, the door to our bathroom wouldn't close because it rubbed against the floor. We pushed it past that point and the door wouldn't stay closed. The paint in the rooms needs to be redone as it shows scuff marks and the like from prior tenants.
Oh, and the bathtowels provided are no more than what I'm used to seeing in the kitchen to dry dishes with: thin, linen towels.
Breakfast has no meat, though there was a decent assortment of breads, yogurt, juice & coffee. Only thing is it is not set out until 8:30, and we were usually up and gone by then.
Bed was comfortable. A nice touch is the combo TV-DVD player (roughly a 13 inch screen) and the assortment of say 15-20 DVD's to watch.
Room 1 overlooks a street and is noisy. Also, it is right off of the common are room where they serve breakfast.
We were so unimpressed that we actually interrupted out busy tour schedule and looked into switching to another place.
We found a VERY nice alternative (Hotel Roma) that is a 4 star hotel and whose rooms were actually 6 Euros/night cheaper & it is right in the prime area - just near the Santa Maria Novella church. Only problem was no internet access except through dial-up: no broadband let alone wireless. That is something my family requires so we can make and confirm reservations, research things to do, etc. without the cost of making calls or surfing the web from our cell phones.
For the price we paid (125 Euros/room/night) there are more pleasant places closer to where you'll be going (Duomo, Accademia, etc.)
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