We just got back from our trip to Lagos and our stay here. It's a nice, cozy place, but has HORRIBLE customer service.
We contacted the hotel directly months before to reserve a room facing the pool. After emailing back and forth a bit, we were confirmed in an apartment facing the pool. When we arrived, we were given a dark, ground floor apartment facing the street! After arguing with the manager (or owner?) for some time, he agreed to reduce the price marginally since no other room was available and he even suggested that we stay at a different hotel if we preferred. They only have 8 apartments, so I find it inexcusable that they can't manage to book rooms properly according to guest's requests.
In the end we decided to stay, and found the hotel to be reasonably clean with a decent breakfast. But the whole incident definitely ruined what was supposed to be the most relaxing end of our vacation.
13 Reviews
131 Reviews
19 Reviews
7 Reviews
11 Reviews




Rooms
Check in / front desk


