The slough/W Marriot deducted money from my bank account without my authorisation. They lost my card details initially. on my last day they presentd me a bill for £29 sundries and i signed for this using my card. then without providing me an invoice or informing me deducted £315 I was unaware of the deduction until i checked my bank details some 6 days later. They had details of my company as they had booked it and details of who was being charged. but they chose not to follow the obvious route and charge me personally for my stay.

Business trip users beware - use CASH for sundries.

My husband, daughters, and I stayed at this property at the end of November, 2005 for 1 night on a layover at Heathrow Airport. While the hotel is by no means a dump, I personally would not stay here again as I feel it does not live up to the expectations I have for a Marriott property.

The hotel is a rather large hotel that reminded me of a large Holiday Inn or Days Inn. Check-in was very smooth with no problems. The room itself, however, was disappointing. We arrived at the hotel around 3:30 in the afternoon imagining that we would relax in the room before our flight the next morning at 8:00 a.m. (We were finishing a 10-day trip to Italy.) The room, however, was small and dingy. While it was clean, the decor is very 70's, the room had an old feeling to it, and the accommodations were very tight. The bathroom was very small and had the old feeling to it as well.

Room service was extremely limited and quite pricey for selections that were not that appealing. However, even if the room service had offered tastier choices, we would still have fled the hotel room because it was just too depressing to sit in there for an entire evening. Luckily, there is a large shopping mall and cinema that was not too far away (7 pound cab fare to Queensmere), and we were able to escape.

As for location and proximity to Heathrow, this hotel is NOT close to Heathrow. Although it is serviced by an airport bus, it is not the best choice for those looking for convenient airport lodging. First, from the airport, the Hotel Hoppa bus took quite some time to come to the airport stop (I assume due to the time it takes to make the circuit to the property and back.) We waited at least 1/2 hour in freezing weather for the shuttle to arrive at the pick-up stop. On return to the airport the next morning, the shuttle was right on time for departure; however, with the morning traffic, it took us almost 45 minutes to get to the terminal from the hotel! (We have often stayed at the Paddington Hilton upstairs from the Heathrow Express station in London. It was much faster to get to Heathrow from London on the Heathrow Express than it was to get to the airport from this Marriott. This was just the reality of the traffic situation.)

With that said, if you are on a budget, the Marriott Windsor may work for you. It was not horrible, it just was not particularly pleasant. On a positive note, the staff of hotel were nice, friendly, and effecient. Also, the cost of this hotel was about 40% less than the sister property closer to the Airport. However, this hotel does prove the adage that you get what you pay for; the choice is up to you.

My wife and I stayed 2 nights at the Slough Marriott from August 03 - 05. The hotel was easy to find, parking likewise, check-in was quick, efficient and friendly. Our room was on the ground floor, very comfortable and quiet. All the staff we came into contact with were very pleasant and helpful. The service and food in the restaurant were excellent, and we enjoyed the buffet. Unfortunately being so close to Legoland, and in the middle of the school holidays, the hotel was packed full with families with small children, mostly under 10s. The noise level in the dining room was unbelievable, with children running around everywhere. The hotel made no attempt to give adult guests eating alone, a quieter corner of the restaurant. After dinner we thought at least we could get a quiet drink in the bar, but no such luck. Even at 11 p.m. the kids were running wild around the bar lounge. As for the Leisure Club - forget it. I have often taken my own 2 children to stay at hotels, but I have never before experienced a hotel where children outnumber grown-ups. A great hotel, but if you are looking for peace and quiet, then do not go there during school holidays.

stayed one night on the way up north
room big and clean
facilities very good
breakfast was first class
all staff very helpful