Just back from the park hotel. I must admit I was very surprised bu the average of the whole.
When we arrived no one at the door to greet you, and we totally surprised the receptionnist who wasn't expecting anyone!!
The setting is lovely, the hotel is nice, the room was quite big. So far so good, but I wasn't expecting less from a 5 stars!!! Now it felt a bit clottered with all those antiques everywhere.

You can't use the health club without paying 60€/p.
Now, the service was slow and not efficient. There was a poor waitress doing the work of 4, so we had to wait 25 mns (solid!) for 2 coffee that we had to go and ask for because no one had spotted us.
For the menu, we had to wait ages for menu card, then an other ages to order!
No newspaper on the morning, no umbrella.

conclusion: WAY TO OVERATED AND OVERPRICED.

Driving to the Hotel we were filled with the expectation of the joys of staying in a five star hotel (having never stayed in one before).
From the evening we drove into the carpark to the morning we left two days later we were engaged in an experience of happiness and contentment like no other. The staff were so courteous, the food was magnificent, the room was superb and the ambience was to die for. We can't wait to go back.

I spent one night in this hotel although I had booked to stay for two nights. Whilst the staff are friendly and courteous, the manager plamasses in this hotel which is cluttered with somewhat shoddy old furniture. I found the hotel over-rated as a five star, offering over-priced food, shoddiness in some of the bedrooms. It lacks elegance and finesse and in my opinion, is a rip-off. Beautifully situated, it is in my opinion, a three-star hotel masquerading as a five-star and unfortunately, riding on the back of the booming Irish economy.

This is a truly spectacular hotel. Francis Brennan (warm, witty and entertaining) and his staff (including his charming daughter) are the pinnacle of Irish hospitality (and that's saying something, because the Irish have taken hospitality to new levels). The hotel is impeccably clean and beautifully decorated. Everywhere you turn there is warmth and amenities that reflect a focus on guest comfort. The food is superb. Everything is just first rate.

I had a number of family members with me (wife, three daughters, mom and sister-in-law), and the staff made check in-and out seamless and wonderful. Our rooms were upgraded to accomodate everyone (with amazing views of Kenmare bay). I've stayed at some great country hotels, but I think that The Park Hotel is the best I've ever experienced. My whole family loved it, and we'll return. Worth every penny!!