There are always those who will moan about anything and everything and I had some reservations after booking our holiday having read some of the comments on this site.
However, these were our findings.
Location - one of the most important features to us. This hotel is located up a hill (as it states in all of the brochure details) and has the most wonderful views of the lake. There are rooms at the rear of the hotel of course which will not overlook the lake however we were fortunate enough to have a front room from which the view of the lake was breathtaking from both inside the room and of course on the balcony. The room itself, nothing much to shout about I have to say BUT was SPOTLESSLY clean and cleaned DAILY, bed very comfortable, air con, mini bar, TV, en-suite shower which was perfectly ample with clean towels every single day.
The pool sides were swept each morning and kept wonderfully well as indeed were the surrounding gardens. Again all very neat and tidy and a pleasure to be in.
The "dreaded hill" - yes it is a climb but is managable if you take it slowly on a hot day. Equally prior to leaving the hotel you can book the shuttle which will take you to and collect you from the car park in Limone at certain times (times listed on a leaflet available from Reception) for 1 Euro each way and then it will not be a problem at all. Walking however does allow you to experience the wonderful scent of the flowers and trees in the gardens as you pass.
Staff - all we came into contact with were extremely polite and nothing too much trouble for them.
The restaurant - yes it is a buffet style dining room. It is kept extremely clean and is very well organised. Whilst it is "self service", the staff are extremely efficient at clearing the tables. The Maitre De runs a tight ship and it shows. Very good indeed from this aspect. The food itself, a very good variety of food, from soup to the salad bar to the hot food and of course desserts. Free wine or soft drinks with the meal each night. Breakfast, as you would expect a continental breakfast. Orange or grapefruit juice (yes from a push button machine but actually rather nice) and also coffee from a similar machine but also rather nice. There was always the choice of FRESH fruit for both breakfast and evening meals.
We tried our hardest to find something which we could comment negatively about but it was almost impossible in our view. The only two things, which are extremely minor, are the salad bar was not marked with what the dishes were (which for someone like my husband who does not like fish sometimes found it a bit difficult to decipher whether there was fish in them or not, apart from the obvious ones of course) and the fact that we found some of the German guests sometimes somewhat rude (pushing their way in front of you and talking rather loudly). But then we have found this to be the case on many vacations abroad. This if course is not a reflection of the hotel!
We had a wonderful time at this hotel and were extremely satisfied both with the facilities and the location. We would certainly go there again should we return to this part of Italy.










