ask for a bungalow on the river and you can watch the howler monkeys climbing in the trees. they have very nice bungalows and the food is delicious.

I'm very surprised about the negative reviews of this place. I read about this place in a book called "1001 Places to See Before You Die" which was very positive (obviously, if you have to see it before you die). We had a difficult check in due to my absurdly poor Spanish skills and a misunderstanding with my Expedia booking (entirely my fault). Even with this, the staff were very friendly and everything was cleared up the next morning with the manager.

The bungalows are stunning. There are large openable windows with screens and curtains on three sides of the structure and a big covered porch with a table and two rocking chairs. Our bedroom faced a small stream where we saw howler monkeys on our first morning. We were also awakened at 4:30am by these same animals. The bathroom was nice and there is a huge area for your luggage, hanging clothes, etc. The air conditioning was adequate for the incredibly hot weather that we encountered.

The Palenque ruins were the most beautiful that we visited. Just walk out to the road by the hotel and wait for a VW bus or a van on it's way to the site to stop and pick you up. It costs 10 pesos. You have to buy both a ticket to the ruins and a ticket to enter the park. The palace is almost entirely accessible with at least two built courtyards and a tower. Don't miss the tunnel rooms underground. There is no food or water inside the park, but there are tons of vendors right outside the main gate. There is an OK open air restaurant there as well. Also, be warned that the waterfalls at the site and the ruins around them are located at the bottom of a very steep series of stairs. You should go here last because after hiking around the site in the extreme heat, you won't want to climb back up the stairs. There is an exit from the site near the waterfalls that deposits you on the main road near the museum.

The pool at the hotel is amazing, but the shallowest part gets way to warm for my taste. There are waiters around that will bring you beer and peanuts with lime juice. The restaurant is pretty decent, but nothing terribly fancy. The waiters were very friendly and attentive. The only weird thing was that there seemed to be very few people at the hotel. We nearly had the pool and restaurant to ourselves, which was fine by me.

I would definitely stay here again, even though it is expensive. I loved every minute of it.

I traveled with my whole family and stayed at this Hotel. It was a terrible experience. The rooms they gave us looked nothing like the pics on their website. Dirty, noisy... the service was TERRIBLE, there was no one to talk to... in three days the manager never showed up.
My recomendation... stay anywhere in Palenque but here!!!

We arrived early in the morning with the night bus from Merida. Got a cab to Chan Kah and we could check in immediately. We picked a bungalow in a quiet corner of the resort. Hard beds, a spider ervery now and then but very quiet, in the middle of "jungle". Giant limestone swimming pool at the resort, very impressive. Expensive and not very good restaurant.
The ruins of Palenque are spectaculair.
Our advice: arrive early in the morning or late in the evening, so you can visit the ruins directly when the gates open and stay no longer than one night in Palenque. There isn't anything else there...
We wouldn't advice Chan-Kah, although you'll have no real complaints (when you stay in a bungalow that is). But you'll be paying far too much for what you get.