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Chan-Kah Resort Village: Traveler Reviews

TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 25 Reviews
5.0 of 5 stars
8
4.0 of 5 stars
7
3.0 of 5 stars
4
2.0 of 5 stars
2
1.0 of 5 stars
4
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#3 of 28 hotels in Palenque
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  • Hotel class: 2 of 5
  • Rooms: 79
  • Address: Km. 3 Carretera a las Ruinas Palenque 29960 Mexico
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: Interesting resort colony in authentic Mayan village style - 3 kms from an archaelogical archaeological zone and Maya Museum. This description is based on information provided by the hotel.
Business Center Restaurant Swimming Pool
Check Rates: $187 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Chan-Kah Resort Village

( 4-8 of 25 )
“Where to stay when you visit Palenque”

Chan-Kah Resort Village

5 of 5 stars
Massachusetts
Apr 24, 2008

It's not easy to get to, but the Mayan ruins at Palenque are worth the trip! And the place to stay when you finally get there is the Chan Kah. It consists of a collection of bungalows in a park-like setting, with a series of dreamy pools overlooked by the bar and dining room. The whole place is one big garden.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SnorkelAna's Summary
Date of Stay: April 2008
Member since: March 23, 2008
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Average price*: $187 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Great atmosphere”

Chan-Kah Resort Village

Apr 20, 2008

This was a lovely place, very atmospheric in its setting amongst lots of 'jungle', with well-appointed stone cottages which make it a bit different from the usual.

The cottages were kept clean, lots of insects around generally but that's just the jungle for you. No tv in ours, we didn't want one as we were trying to escape the outside world, but there should have been one there.

Food was generally good, though we were not on a buffet package and think the a la carte might have been a bit better. Staff generally good, though struggled to catch their attention in the bar sometimes, and had one receptionist who tried to make me pay on the spot for my cleaning, as I hadn't left a credit card when I checked in (would happily have done so if they'd asked), despite me already having charged numerous meals - but he was overruled by someone more experienced.

These were minor complaints, though, and overall we had a lovely time in our couple of days here.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IanPLondon's Summary
Date of Stay: March 2008
Member since: April 20, 2008
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Average price*: $187 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“It stinks!”

Chan-Kah Resort Village

1 of 5 stars
Bodrum, Turkey
Apr 8, 2008

I had read so much about Palenque and knew that the best place to stay was Chan Kah. How disappointed we were. On arrival we were shown a room that smelt damp but the staff assured us that as soon as we turned on the air con it would pass, I wish I had never beleived that. We lit candles, turned air con on, sprayed perfume but I did not get one minute of sleep - every inward breath smelt damp and fusty. The next morning we had to abandon our trip to the ruins as I was so tired - we spoke to Reception and they showed us a further 4 rooms - every one of them smelt. Not surprising as the floors are concrete and the cleaning staff hose them down with water and then lock the doors. Also, all the lights are white fluorescents!! The curtains and bedspreads were orange circa 1973! Chan Kah was probably very nice in its heydey but basically it needs a whole lot of updating. There are not many decent hotels in Palenque but we saw Villa Mercedes being built and we would advise that one. Meanwhile we stayed in the Best Western for the next 2 nights - sad really as we had wanted somewhere a little more atmospheric.

  • This TripAdvisor Member:
    • Liked — The setting is glorious and the pool looked wonderful
    • Disliked — The accommodation!!!!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
brititurkey's Summary
Date of Stay: January 2008
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 35-49
Member since: April 08, 2008
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 1 of 5 stars Rooms
    • 4 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
Would I recommend this hotel to my best friend?
no way!
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites
Was this review helpful? Yes No
Check Rates
Average price*: $187 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Overpriced, but we’d do it again”

Chan-Kah Resort Village

5 of 5 stars
Mexico City
Apr 7, 2008

We enjoyed our two-night stay at Chan-Kah in March 2008. We thought the grounds were lovely and the bungalows comfortable (even if they haven’t been redecorated since the year I was born). We had plenty of hot water, the air conditioning worked great (which was heaven given how hot it was outside), and while we didn’t use it…the pool was beautiful. I’m sure that kids would love it! We ate at the restaurant several times, and were pleasantly surprised by the service and food. The waiter our first night there actually asked the kitchen to make us some salsa verde when we asked for some (not knowing that they’d have to make it just for us). The restaurant is open air, so don’t forget the bug spray.

We paid around $140/night, which I personally thought was a bit steep. Nonetheless, we’d stay there again if we ever go back.

* Tip for those driving to the hotel from Villahermosa (from someone who gets lost a mile from her house): as you’re heading south through the town of Palenque, you’ll go through a roundabout with some kind of large statue in the middle. Soon after this… veer to the right following signs for the Palenque ruins. If you hit a Pemex on the right-hand side, you’ve gone too far.

* Palenque opens at 8am. We arrived at 10am b/c that’s when Frommers said it opened… the heat and crowds definitely took away from the experience.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
C&L23's Summary
Date of Stay: March 2008
Traveled with: Spouse / significant other
Visit was for: Hobbies / interest / culture
Age group: 25-34
Member since: November 01, 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service
Was this review helpful? Yes No
Check Rates
Average price*: $187 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Howlers in the backyard”

Chan-Kah Resort Village

4 of 5 stars
Gelderland
Mar 1, 2008

ask for a bungalow on the river and you can watch the howler monkeys climbing in the trees. they have very nice bungalows and the food is delicious.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rudolf_8's Summary
Date of Stay: January 2008
Member since: March 01, 2008
Was this review helpful? Yes No
Check Rates
Average price*: $187 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Chan-Kah Resort Village

( 4-8 of 25 )
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Chan-Kah Resort Village Address

Km. 3 Carretera a las Ruinas, Palenque 29960, Mexico