I traveled with my whole family and stayed at this Hotel. It was a terrible experience. The rooms they gave us looked nothing like the pics on their website. Dirty, noisy... the service was TERRIBLE, there was no one to talk to... in three days the manager never showed up.
My recomendation... stay anywhere in Palenque but here!!!

We arrived early in the morning with the night bus from Merida. Got a cab to Chan Kah and we could check in immediately. We picked a bungalow in a quiet corner of the resort. Hard beds, a spider ervery now and then but very quiet, in the middle of "jungle". Giant limestone swimming pool at the resort, very impressive. Expensive and not very good restaurant.
The ruins of Palenque are spectaculair.
Our advice: arrive early in the morning or late in the evening, so you can visit the ruins directly when the gates open and stay no longer than one night in Palenque. There isn't anything else there...
We wouldn't advice Chan-Kah, although you'll have no real complaints (when you stay in a bungalow that is). But you'll be paying far too much for what you get.

We stayed here one night in two bungalows. These were furnished in 70s style, with non-matching florals everywhere, and were not particularly clean (the low point for me was getting into bed to find someone's old chewing gum stuck to the blanket!!); the air-conditioning unit was caked with dust and cobwebs and was ridiculously noisy - you have to choose first between the TV and the aircon as you can't hear the TV if the aircon is on, and then between sleep and aircon as it's too loud for you to get off to sleep. The bathroom is a tiled room with a toilet and showerhead and a curtain between: but at least it was clean. There is also a basin area outside this room, with some simple toiletries available: there are also some candles provided (maybe they get power failure?): my teenage daughter immediately lit these on arrival as she said it would cheer up her room, and she was right, it did!

We had little choice but to eat here as we had arrived late in driving rain. The restaurant was unimpressive: we had a good bottle of red wine at a reasonable price, but the bread was stale, my mixed vegetable salad contained tinned vegetables (I was amazed, as we had just spent several hours being driven through agricultural areas full of produce!) and the hamburger we were served seemed to be the kind of frozen circle of cheap processed meat that used to be popular in the UK in the 70s.

By the time I went to sleep this place was definitely rating 1 out of 5; however the next day, having agreed to pay a 50% surcharge for a late checkout in one of our rooms (again, little choice here as we had an 11pm flight from Villahermosa and wanted somewhere to wash before setting off), we returned here after visiting the ruins and having lunch in town and spent the afternoon in the pool area: this was delightful. The gardens surrounding the pool are very pretty and the pool itself large and reasonably clean. There was a poolside bar which was closed but my husband pushed the buzzer there, not expecting much, and a waiter appeared almost immediately and took our drinks order. We passed a very pleasant three hours and it changed our view of the place - I think certainly if you were travelling with younger children this pool would be a great place to cool them down after the heat of the ruins.

We paid a basic rate of $123 per room, I think, plus the late checkout charge. I thought it was high considering the state of the rooms but from what we saw I don't think there's much alternative locally unless you want much more basic accommodation.

We spent 2 days at the hotel when visiting the maya ruins.

The hotel is conveniently located near the archeological site and the pool is beautiful (thoug the water was too warm - not refreshing).

We had asked for a room in the bungalows across the street since the price was much cheaper (700 mexican pesos instead of some 1200) and we were glad we did that. The only downside is that the pool was not as close to our room.

The service was good, while we were there our A/C broke and it was repared within 2 hours.

The rooms are ok, but nothing special and not particularly nice.