I had read the fairly mixed reports on this hotel so was not quite sure what to expect. I needn't have worried. Without a doubt this is the best Hotel experience I have ever had in my 60+ years.
Firstly, the building and renovation works are complete, so absolutely no noise from that.
The staff were all magnificent, efficient, friendly and very helpful.
The breakfast which I had included in my room rate was all that could be desired and more.
The check-in went smoothly, and even though I arrived at 8am in the morning, I was thrilled that my room was ready.
We were on the 11th floor in the new extension and the room was amazing. All and more that could be expected, double aspect full length windows, a proper wardrobe, a 'fridge and 'kitchen sink' bathrobes and slippers, fresh fruit daily and complimentary bottled water, bath and seperate shower and very good lighting and finnished with a 32 inch plasma TV!.
In-room internet access was included in our tariff, but is on a 'pay by use' tariff in other rooms.
The location was also one of the best we could have hoped for, being right next to China town with amazing shops and eateries ranging from budget to more expensive meals. There were several convenience stores nearby. The awe inspiring Darling Harbour was on the door step from where you get ferries to lots of other Sydney areas. Bus, light rail (tram) monorail and rail connections were also all within walking distance.
Paddy's Market was right next door - open on Thursday, Friday, Saturday and Sundays where you could do your souvenir shopping all in one go. Above Paddys Market is Market City for discount stores etc..
All in all we would not hesitate to return and we intend too! I would personally recommend this hotel to everyone.














