The hotel was nice enough, but I was there with my significant other and they gave us two twin beds. When we called down to get it resolved the first girl we talked to was NOT helpful and pretty much an airhead.

The gentleman who helped us with our bags was MUCH better! He noticed the situation, went down and spoke to the manager on our behalf and they moved us immediately to another room. Although the room had a view of a cement wall at least it had a double bed.

The location is within a 5 min walk of Darling Harbour.

We arrived May 25, group of 10 but only 3 rooms ready, other 2 were not. We were assigned to level 1 rooms, which for some structural/architectural design were sunken from the corridor. Bathrooms were level with the corridor. a little bit small for my comfort but sufficient otherwise. Rooms were clean, beds were neat, bath was standard ok. There were no complimentary slippers. Aircon controls were simple & accurate.

There were NO electrical outlet for foreign electrical gadgets. We ask for an adopter from the front desk, but unfortunately, it was very very loose and wont work unless you hold it with both hands. Since the hotel had no more extra/spare I had to buy from a store which was pretty stiff at Aus$7.

The breakfast buffet was nice & sufficient. what i find rather nice & extra-ordinary was that they provided a juicer so you can make your own fresh apple, pineapple, cellery, carrots, melon juice.

The hotel was located near Chinatown so lunch/dinner was a matter of choices & more choices. It is also very near bargain shopping & the Darling harbour area.

Well, this hotel is wonderful except for the racist breakfast buffet receptionist.

The rooms were spacious enough and had well equipped beds and cabinets. The bed was wonderful and was a real comfort for our backs especially after an intense day of touring Sydney.

The TV had enough channels and we didn't get bored with it. The furniture was also adequate and things went well.


All in all, this hotel was wonderful- the housekeeping was superb and the room was really cozy for us. oh yeah, i forgot to say so but the hotel's location was really fantabulous! It was near Paddy's ( the flea market open only from Thursday to Sunday) and the attractions of Chinatown. if you stay in this hotel, food wont be a problem because of all the restaurants and kiosks just a few blocks away.


BUT, here comes the pinch, as i've said several times already, the breakfast buffet receptionist was a TOTAL RACIST. He's a middle-aged Chinese guy and this is how he does his discrimination. When the guests are Caucacians (especially the blonde guests and the guys) , he's really nice and hospitable and he's like an angel. He gives the Western guests pleasant greetings and really speaks to them in a polite manner and he really hides all the rudeness in him. he's like this:" Good morning sir/ ma'am! =)How are you today? having breakfast on your own or with your friends? Anyways, let me show you to your seat. =D "

But, when it comes to us, the Asian guests, he gets all bossy and mean plus he gets so impolite. He's like this: "Hey you! X( What's your ROOM NUMBER?! COME WITH ME!!!!!!! Here!"

We felt that he's a very impolite receptionist because it's his job to show every guest to their seats PROPERLY and he should'nt just choose to whom he should he be polite to. And, the fact that the people he chose to despise were of the same race as him, we felt that he was very unreasonable.

The most discriminating part of that receptionist's attitude was that when we were at the juicer station at the buffet, there were Caucacians sitting at the table near the station. There were three of us from our party who were helping out in making the juice so it was quite crowded that the only space i could stand on was beside the teble of the Caucacians and when the receptionist passed by, he just suddenly pushed me from where i was standingso when he could've just said 'excuse me' or asked me to move!

If you're a Caucacian, you'd have fun at breakfast because he'll be all over you and he'll be really hospitable. But, if you're Asian, it'll really be annoying to deal with this receptionist.

This is a good hotel, but I suggest that everyone have breakfast somewhere else instead (even if the food at the buffet is good) so that they won't experience racism at breakfast.

Booked most of our hotels for Australia and New Zealand trip based on other trip advisor postings. Spent 4 nights in this Hotel. We made sure to ask that our room was higher up or on the other side of the hotel to avoid the noise of the monorail which runs right in front of the hotel's (about) 4th floor. Stayed on the 8th floor and had no noise problems. Room was updated, rather large, and very clean. Had a fridge in it as well. Location of this hotel is close to the train, touristy bus servive, light rail and monorail. Very easy to get around.
Internet was $5 for 30 minutes, never had to wait to get in and log on. It was quick and fast, unlike some other places we stayed which took forever to upload pictures. Staff was nice enough. Concierge was kind enough to look up a few things on internet about Sydney, and make tour recommendations and food recomendations. Take note - this hotel appears to be right on the edge of Chinatown. We knew it was close, but was closer than expected. For a few nights we wandered up and down the bustling Chinatown streets and had amazing food. We just weren't prepared for that to be the main option in very close proximity. Would definately stay here again.