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Marriott Sydney Harbour at Circular Quay: Traveler Reviews

Call now to book: 1-800-45-HOTEL from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 194 Reviews
5.0 of 5 stars
98
4.0 of 5 stars
57
3.0 of 5 stars
17
2.0 of 5 stars
10
1.0 of 5 stars
9
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#18 of 262 hotels in Sydney
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  • Hotel class: 5 of 5
  • Rooms: 508
  • Address: 30 Pitt Street Sydney 2000 Australia
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: Striking High-rise Hotel located near the Art Gallery, Opera House, historic Rocks District & Harbour Bridge. This description is based on information provided by the hotel.
Business Center Fitness Center Free High-Speed Internet Restaurant Room Service Swimming Pool
Check Rates: $291 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Marriott Sydney Harbour at Circular Quay

( 18-22 of 194 )
“mixed feelings about hotel”

Marriott Sydney Harbour at Circular Quay

Jun 28, 2008
3/4 found this review helpful

I stayed in the hotel on 21 June 2008. I was a bit disappointed because I originally booked (through the Marriott website) a non-smoking king bed room. We checked in very early on 21 June and our room was not ready, so we came back late in the peace.

When we came back to the hotel, we were given a double bed smoking room. I was extremely disappointed with this, as I specifically asked that my preference would be a non-smoking room double bed, but I got smoking.

I had previously stayed at the Marriott in Victoria, Canada in 2007 and was very impressed with the facilities and location. Unfortunately, with these expectations in mind, I was expecting that the Sydney Harbourside Marriott would be the same - unfortunately, it wasn't as good. I do have to say that the Marriott in Victoria was recently renovated in the last year, but the Harbourside Marriott has not been and I saw this in the room.

For those who were thinking of staying in a opera house room (I stayed in one of these rooms on the 19th floor), it is not quite what you think. You can see the opera house, but the view is seen through in between 2 buildings to the left and right of the window - you don't have a 180 degree view which looks directly onto the opera house (if that makes any sense). Also, your room faces east, so when you go and open the blinds in the morning, the sun comes directly into your room/face and blinds you. I do not recall seeing in the room a USB port (which I saw at the Victoria Marriott) which would have been handy to charge an ipod (for example).

The reason why I'm posting this post is because of something that happened on the evening of 21 June, which I was a bit concerned about. I went down to the health club on Saturday evening around 7pm. Firstly, the spa was empty and did not have any water in it (was covered up). So if you have expectations of having a spa in the winter at this Marriott, forget it!
Secondly, for those who have children and were thinking about using the pool, the pool does not have a "shallow" depth for you to stand on (I was planning to do some aqua exercises and couldn't, because I'm short and couldn't touch the bottom of the swimming pool without my head being submerged!). The pool is 1.4 metres deep all the way around. Nice pool, despite this.

Finally, the biggest concern for me was that I was there for 40 minutes and the health club in that time was not manned. I was appalled because of the swimming pool and the dangers of children drowning - too bad, no one was there to save you if you drowned. Also, there are lockers, but at the time I was there, there was no keys for the lockers, so you could use them. I went to the desk and because it wasn't manned, I couldn't get help,

The sauna was very nice, I must admit (though it was not steaming when I was there - it was nice and hot!).

With the Bvlgari pack you get, you only get one soap bar, bath salts and something else for ONE person (not for 2 people). We also didn't have bathrobes in our room, so that was a bit sad.

Finally, the buffet breakfast is good (on the whole). The fruit was very sweet and nice (given the fact that it is winter in Sydney). Don't go at 10am - we had to queue for 10 minutes before getting a table!

I forgot to mention - the location is excellent - 2 minutes walk from the airport train and circular quay. Loved the location of the hotel. You pay for the location though. Walking distance to many things.

  • This TripAdvisor Member:
    • Liked — location
    • Disliked — getting a smoking room, when specifically asked for non-smoking room
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sweetstarneon's Summary
Date of Stay: June 2008
Traveled with: Other
Visit was for: Other
Age group: 35-49
Member since: August 22, 2007
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 2 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
probably not
I do not recommend this hotel for:
Great pool scene, Pet owners, Families with young children
I selected this hotel as a top choice for:
Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $291 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“this is the best!”

Marriott Sydney Harbour at Circular Quay

Jun 21, 2008
5/6 found this review helpful

Out of all the five stars that I have stayed at in Sydney, this was the best by far!

The level of service was outstanding, from check in through to dining room service.

Had booked a room and was upgraded to a suite because it was my wife's birthday! They have an Executive Lounge that you are given access to which has free coffee and drinks. The staff in here went out of their way to make us feel welcome and could not do enough to help. The room itself was very comfortable with magnificent views over Sydney Harbour and the Opera House.

Breakfast was very nice with an egg chef on hand to freshly prepare omelettes, pancakes etc.

I would not hesitate to recommend this hotel to anyone.

  • This TripAdvisor Member:
    • Liked — central to everything in Sydney
    • Disliked — coffee could be hotter!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aussie1Sydney's Summary
Date of Stay: June 2008
Traveled with: Spouse / significant other
Age group: 35-49
Member since: March 09, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Great pool scene, Pet owners
I selected this hotel as a top choice for:
Concerts / Music festival
Was this review helpful? Yes No
Check Rates
Average price*: $291 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Solid Choice”

Marriott Sydney Harbour at Circular Quay

5 of 5 stars
Weinfelden, Switzerland
May 29, 2008
3/4 found this review helpful

This is a typical American chain hotel – everything working well, nothing fancy. We have chosen this hotel because they allow 2 adults plus 2 children in a room (not so common in Sydney) and because of the Opera House view. The surcharge for Opera view was certainly worth it, also because rooms on this side of the building are significantly larger than those towards city or bridge.

The Marriott is in an excellent position for transportation (ferries, trains, buses) and for business (post office in the same building and ANZ bank across the street, for instance). The immediate area is of limited interest for tourists, especially in the evening and during weekends when everything is closed. Darling Harbour might be a better location for family vacations.

Alpha Café is in the same building and it offers quick bites at reasonable prices (for the area). Friendly service, too. Recommended for breakfast. Closed Sunday.

One thing we particularly liked was the friendly maid service. The maid always cleaned our room early in the morning so it was ready when the kids returned for a nap.

A few things could be improved:
- The mattress was far too soft
- I don’t quite understand their policy towards early arrivals. They have the arrivals lounge, which is a very generous gesture. On the other hand, they only started checking in people after 11am. Checkout process was in full swing when we arrived at 8am, so it should be possible to have rooms ready a bit earlier (?)
- Morning newspapers and turndown service should be standard at 5 star hotels. At this Marriott, they are only available on request.
- Windows can’t be opened

  • This TripAdvisor Member:
    • Liked — location, maid service
    • Disliked — can't open windows
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
faranghusband's Summary
Date of Stay: April 2008
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 35-49
Member since: December 21, 2005
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Was this review helpful? Yes No
Check Rates
Average price*: $291 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Comfortable hotel”

Marriott Sydney Harbour at Circular Quay

2 of 5 stars
Sydney, Australia
May 26, 2008
1/2 found this review helpful

Stayed here for 2 nights as part of a work awards night. It was a very pleasant stay, the room was spacious and decorated in heritage colours. Being a work package we were in the cheapest rooms, so didn't have a view, but no complaints as the room made up for it.

Very close to Circular Quay and MCA where the event was held.

My only complaint was the hotel didn't deliver the welcome letter explaining when to arrive at the event and that there would be a photographer outside to snap professional mementos of the evening, so as a result only about 10% of the guests knew about this.

  • This TripAdvisor Member:
    • Liked — Location
    • Disliked — Problems with welcome letter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
invisigirl23's Summary
Date of Stay: January 2008
Traveled with: Spouse / significant other
Visit was for: Business
Age group: 25-34
Member since: May 15, 2004
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 2 of 5 stars Service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Tourists
I do not recommend this hotel for:
Great pool scene, Pet owners
Was this review helpful? Yes No
Check Rates
Average price*: $291 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Excellent convenient location!! Average service...”

Marriott Sydney Harbour at Circular Quay

May 25, 2008
1/2 found this review helpful

Stayed at the Marriott Circular Quay for 4 days in March 2008 during the Easter break. Location was definitely one of the best available, very convenient and super easy access to all ferries, trains and buses. Arrived at 9am, and they were kind enough to let us check-in straight away. Eventhough it wasn't exactly the room that we booked, but it was acceptable (24th floor Harbour View Room), or otherwise we had to wait til 3pm. The view was not the best, but still could see the Sydney Opera House. All staff was relatively friendly and helpful, and the hotel condition was perfect. On the other hand, we were rather disappointed at the room condition and its cleanliness. It looked a bit old, definitely not one of their newer rooms, and cleanliness was slightly below average for 4-5 star hotels, especially the bathroom condition on the first day we arrived, let's not go into details tho :) One other point to mention, we did inform the hotel before and upon check-in that it was part of our honeymooon trips (1st leg), but we didn't receive any congratulation or special treatment or gifts from the hotel at all. I guess we expected more, as we did get married at Marriott Hotel in Jakarta as well and their service, cleanliness and the special treatment that we received over there was fantabolous!! Thus, we thought we would receive the same in Sydney. But overall, the hotel environment was excellent inside and outside. Highly recommended to anyone, but for our next trips, we might try other hotels near by.

  • This TripAdvisor Member:
    • Liked — Extremely convenient Location!! Easy & fast check-in & out!! Excellent hotel condition!! Friendly Staff!!
    • Disliked — Bathroom looks a bit old and cleanliness slightly below average!! Didn't receive any special honeymoon treatment :P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
winvin's Summary
Date of Stay: March 2008
Traveled with: Spouse / significant other
Visit was for: Honeymoon
Age group: 25-34
Member since: January 30, 2008
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Great pool scene, Pet owners
I selected this hotel as a top choice for:
Shopping, Other
Was this review helpful? Yes No
Check Rates
Average price*: $291 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com

Reviews of Marriott Sydney Harbour at Circular Quay

( 18-22 of 194 )
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Marriott Sydney Harbour at Circular Quay Also Known As

Address: 30 Pitt Street, Sydney 2000, Australia