This hotel was the first stay in Australia on my honeymoon. When we checked in it was rather frustrating that we had to go down to the basement, then go up a dirty elevator to get to our room. However, main elevator was fixed within a few hours of our stay.
Staff was friendly for the most part, however, at times front desk could have used another person working as it did get really busy. Asked if they had any special deals for honeymoon couple and the lady at the desk said she could not help us to talk to management. It would have been nice if she could have took it upon herself to ask management.
Room was nice for the most part. However, did get a little noisy at night. Our Queen sized bed was also two single beds pushed together. Hotel did have internet in 2nd floor lobby which was nice being from Canada and all.
The location was great as all the other reviews have said. I think location is by far the best part about the trip as we were out of the room more then in it.
The only real bad thing I have to say about this hotel is that we were told if we used a phone card it would only cost $.50 a cal at the most and we made about ten shorter calls and had $40.00 worth of charges.
I would stay there again for the price!!

Booked this hotel on rydges web site, Billy Elliot at the Capital
hotel next door. The room was very small with 2 single beds
bathroom, room for one person only at a time, window faced on to a alley ,dark room very tired hotel expected more from the Rydges Group. If you want to go to see a show at the Capital ,try the Metro opposite.

Stay for 8 days,on christmas and new year.Room was smal but clean and only on the hottest day ( 42 C ) the aircondicion did't work very good.

I will admit that I was hesitant to stay at the Capitol Square Hotel after reading some of the negative reviews, however being on a tight budget (being near Christmas time) this was the hotel that offered the best rate in such a great location.

I had a pleasant check-in and out experience. The staff were quite busy on both occasions, but they were very welcoming and polite to me and my partner. The manager on Duty, Jason I believe his name was, explained all the services in detail and answered all of my questions. He was also very helpful in letting me know what was around the hotel and what places of interest we could go.

Location was a 5 minute walk to Central Station, China Town, Paddy's Markets, The QVB and other shopping centres, Cinemas and if you add another 5 minutes to the walk you're in beautiful Darling Harbour.

The room was great considering what I paid. The room, bed, linen and bathroom were clean and comfortable. I had a pretty good view of George St and there was very little noise from the city. The room included a mini fridge, seats, cupboard (with extra pillows, blankets, iron and board, kettle, mugs tea and coffee), table, TV, clock radio, internet connection and air conditioning.
The bathroom was substancial including a bath/shower, toilet, sink and all the towels, gel and shampoo/conditioner I needed. It was small, but not cramped and I had more than enough room to do what is done in a bathroom.

Overall I am very pleased with my stay and the service provided from the Capitol Square Hotel.