Stayed at the Four Points for a week on business. As a hotel, it's fine but not exceptional. My overall conclusion is that it's not making the most of its excellent location.

The location is certainly fantastic, right by Darling Harbour - you can be on the boardwalk within a minute of leaving the hotel and this means that there loads of bars and restaurants literally on your doorstop. In addition, the main shopping area is only a five minute walk away in the other direction.

Although the view from my room, onto the harbour, was wonderful, overall I would say that the bedroom and faciltiies were average. The room was slightly on the small side for what I would expect, it had an OK bathroom (which was functional rather than impressive) and a sense that the fixtures and fittings were starting to wear thin. All in all it felt like it's time for refurbishment. .

I didn't use the restaurant but did make frequent use of room service. The service itself was slightly above average but the quality of the food was average to poor - a shamefully lame plate of fruit offering being a noticeable weakness.

The lobby area gives a good impression of size and is relatively grand, but the corridors felt a bit gloomy. There isn't a hotel bar in the traditional sense - more like a pub tagged on the side. This was fine and although it didn't feel like it was part of the hotel I found that a good thing. Felt comfortable being in there by myself.

Spent two days at this hotel on business. Location was great. Close to Darling Harbour nightlife and ferries. 10 minute walk to downtown and circular quay or take a government ferry and get a scenic cruise as well. (Leaves form Pier 26)
Rooms were comfortable. Get a harbour view if possible.
This is a big hotel so bar and breakfast area get very busy when full.

PP Mandurah, Western Australia

We stayed at the Four Points Darling Harbour for 5 nights to start off our honeymoon. The hotel is in a great location, 3 minutes walk to lively Darling Harbour restaurants and Bars as well as the Aquarium. You can easily explore Sydney from its central location, a 15-20 minute walk to Circular Quay or the Rocks, or you can take a ferry which is just 5 minutes walk from the hotel.

Service was overall average as were the rooms. I wasnt expecting anything spectacular and that is what we got. The common areas are impressive, the rooms are a bit on the small side, but well appointed. Breakfast was very expensive and not worth the price.

The Head Concierge was brilliant, the others were again average.

If you are looking for a luxurious hotel, this is not for you. if you are looking for a good central point to explore Sydney, this is a great hotel to consider.

I stayed here for a work trip (included one weekend). The location is terrific (similar to what other raters have posted). The hotel is walking distance to many sightseeing attractions (as well as the business district). In Darling Harbor there are many restaurants all around the perimeter of the water.

Note, right now they do not have internet access (high speed) in the rooms on floors 4 and below so if you want a room with in-room internet access (that you have to pay for either hourly or for the day) you will need to request a room on floors 5 and above. There is free wireless access from the lobby though.

Concierge was very helpful--got us 4th row tickets to the opera with only 2 days' lead time. The bellhop at the hotel recommended not using the Airport Connector bus (there are other bus services that will service the Four Points to/from the airport). He said they were not very reliable and my friend had that experience--she bought a round-trip bus ticket when she first arrived in Sydney and took the bus to the Four Points hotel. She called to make her reservation to head back to the airport the day before her trip. They never showed up!

Another alternative is to take the train from the airport to the "Town Hall" stop and then walk to the hotel--not bad with light luggage. The train was very quick (15 min).

Overall, I would stay there again for leisure or business.