This hotel is located about as far away from downtown Cairns as you can get but still be on The Esplanade - about 25min walk to cairns centre. the hotel does offer a free mini bus into town on the hour all through the day, so this poses no problem. the hotel was quite good value for money with us being allocated a massive room - double bedroom and a lounge/ kitchen, which was great. the mountain view we had was pleasant enough, but the addition of the kitchen was great as we went to the supermarket and cooked a few meals in the hotel room. the staff were very good - helpful and friendly.
the room was a quite musty though. I know it is tropical here, but the odour was quite bad when we first checked in , although after 5 days of a/con the smell was a bit better. Maybe a dehumidifier in the rooms is requires??
The biggest moan I have, is that with us overlooking the mountain, we also overlooked the car park - not a problem in itself, but every morning, even saturday and Sunday at 7am a member of staff would empty all the glass bottles from the previous day into recycling bins at the foot of the tower block. you can imagine the noise and disturbance. Then on Mon to saturday, about 4 delivery lorried would turn up from 7am onwards at roughly 20min intervals with reverse bleepers going and engines running whilst the delivery was made. The guests are on holiday, and should not be disturbed every morning without fail over a period of 2hours. Surely the delivery vehicles can be rescheduled, but seeing as these are outside contractors maybe Mecure can't control this, but they sure can stop that staff member emptying the glass and frightening the life out of me every morning. Unacceptable level of consideration with regard to the noise. if you are up early then it won't matter, but if you want to relax, then be prepared to wake up early or take a sea view room.
A good hotel with great front line staff, let down but a bad smell and early wake up calls, whether you want them or not.







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