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Phoenix Park Hotel: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 72 reviews
72 Reviews
5.0 of 5 stars
17
4.0 of 5 stars
32
3.0 of 5 stars
6
2.0 of 5 stars
7
1.0 of 5 stars
10
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
# 40 of 116 hotels in Washington DC
Show Hotel DetailsHide Hotel Details
  • Hotel class: 3 of 5
  • Rooms: 150
Description: Traditional Federal-style 9-story Hotel housed in restored turn-of-the-century building, adjacent to Union Station. This description is based on information provided by the hotel.
Address:
520 North Capitol St NW
Washington DC, DC 20001
Check Rates: $320 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Phoenix Park Hotel

( 3-7 of 72 )
“Great Stay!”

Phoenix Park Hotel

4 of 5 stars
Hartford
May 11, 2008

Great Hotel, Wonderful location, EXCELLENT VALUE

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mjs02010's Summary
Date of Stay: April, 2008
Member since: May 11, 2008
Was this review helpful? Yes No
Management Response
PhoenixParkHotel, Hotel Manager
(Management representative)
May 14, 2008
Thank you so much for your feedback. It is greatly appreciated. I'm glad that you enjoyed your stay with us. We hope that when you are in the Washington, DC area again you will join us!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $320 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Liked The Phoenix Park”

Phoenix Park Hotel

4 of 5 stars
Woburn, Massachusetts
May 2, 2008

My boyfriend and I spent three nights at this hotel in April. It is a very conveniently located hotel, literally a block from Union Station and The Capitol. It is a very charming, Irish themed hotel with a pub and outdoor patio area for dining.The staff at the front desk was always ready to help us if we had a problem. Our room was small, but very clean and, as others have mentioned, the beds are heavenly. Housekeeping did an excellent job of keeping our room nice and clean. Plenty of towels were provided in the bathroom as well (always a plus). Our only complaint about this hotel was how noisy our room was. We didn't really discover just how noisy until the first night we tried to get to sleep. Our room was located on the third floor, facing the front of the hotel. It literally felt as though we had our windows wide open, the noise was that bad. We contemplated switching rooms the following day to a higher floor but at that point we had unpacked and were out sight seeing most of the time anyway. I'm not sure if it's because the windows are older and not more sound proof, but the noise did put a damper on our overall impression of this hotel. We chose this hotel through an AMTRAK package we purchased. I would be happy to stay at this hotel on a future visit to D.C., but would insist on a room higher up and not facing the main thoroughfare.

  • This TripAdvisor Member:
    • Liked — Location
    • Disliked — Noisy hotel room.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mallbaby1's Summary
Date of Stay: April, 2008
Traveled with: Spouse / significant other
Visit was for: Quality time with friends
Age group: 35-49
Member since: April 30, 2004
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 2 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
A romantic getaway, Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, Great pool scene
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites
Was this review helpful? Yes No
Management Response
PhoenixParkHotel, Hotel Manager
(Management representative)
May 7, 2008
Thank you so much for your feedback. We are glad you enjoyed your accommodations and were pleased with the service we provided.
We understand your concern about the noise. Because we are located near several landmarks in the city, we are in a busy area. Some of the rooms face street traffic while others do not. Our quieter rooms can be requested at the time of booking so do not hesitate to place the request for your next stay.
To address this concern more permanently, we have scheduled the windows in those rooms facing traffic to be replaced this summer. They will feature double panes to provide better insulation from noise and also save energy. All the windows in the sleeping rooms are planned to be replaced by next year.
Thank you again for your comments. We welcome any additional feedback you may have.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $320 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Most amazing beds!!!”

Phoenix Park Hotel

Apr 21, 2008

We stayed at this hotel for four nights during the Cherry Blossom Festival. It's conveniently located just a block from Union Station which is essential for exploring the city. The staff was incredibly helpful. They even helped avoid disaster when ticketmaster wasn't able to print our tickets to an event. Every room has great wireless and fast internet connections. But by far, the best part of the whole stay was the ultra, ultra comfortable beds! We slept like babies the entire time. A couple of the staff members confessed to us that they bought replica beds right down to the linens for their own homes. Maybe we'll do the same!!

  • This TripAdvisor Member:
    • Liked — The beds
    • Disliked — The food
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BeantownBabe08's Summary
Date of Stay: April, 2008
Traveled with: Family (extended)
Visit was for: Quality time with family
Age group: 25-34
Member since: April 21, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, Great pool scene
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites
Was this review helpful? Yes No
Management Response
PhoenixParkHotel, Hotel Manager
(Management representative)
Apr 24, 2008
Thank you for taking the time to share your experience at the Phoenix Park Hotel. It is our top priority to provide our guests with the best service possible and offer quality accommodations and amenities. We hope you will choose us again on your next trip to Washington, DC!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $320 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Cozy and Comfortable”

Phoenix Park Hotel

Mar 24, 2008
1/1 found this review helpful

We got a great rate through Travelocity, and we were not sure of what to expect. It turned out to be a very nice stay. Three nights during Easter week. Staff was very polite. Great location. The room was small, but cozy and very comfortable. We would definitely stay there again.

  • This TripAdvisor Member:
    • Liked — Great location near metro.
    • Disliked — Size of the room
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gl593's Summary
Date of Stay: March, 2008
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 50-64
Member since: June 15, 2003
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Pet owners
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Other
Was this review helpful? Yes No
Management Response
PhoenixParkHotel, Hotel Manager
(Management representative)
Apr 24, 2008
We are glad you enjoyed your stay with us and would choose us again. We are committed to providing the highest quality in our customer service and facilities. We appreciate your comments. We hope to see you again!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $320 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Great Hotel”

Phoenix Park Hotel

Mar 3, 2008
1/1 found this review helpful

This hotel is excellent. The staff were courteous and friendly. The Irish theme is very nice. The rooms are lovely, the beds are soft and comfortable with beautiful quality linen. Great Internet access, which is essential these days. Located within walking distance of Union Station. Great view of Capitol Hill. On a return visit I wouldn't stay anywhere else. The Irish restaurant and pub in the hotel is exceptional.

  • This TripAdvisor Member:
    • Liked — Beautiful Beds
    • Disliked — Nothing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aussie_Visitors's Summary
Date of Stay: January, 2008
Traveled with: Friends
Visit was for: Quality time with friends
Age group: 50-64
Member since: February 18, 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Pet owners
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites
Was this review helpful? Yes No
Management Response
PhoenixParkHotel, Hotel Manager
(Management representative)
Apr 24, 2008
Thank you for all your wonderful compliments! We are glad you had such a great experience and we are looking forward to have you back with us!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $320 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Phoenix Park Hotel

( 3-7 of 72 )
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Phoenix Park Hotel Also Known As

Address: 520 North Capitol St NW, Washington DC, DC 20001