We have stayed a many Four Season Hotels around the world, and this was inconsistent with the quality this 5 star chain promises.
I attended a PAC sponsored political event held at the hotel recently, and I met my husband later in the evening for dinner and drinks, and we decided to unexpectedly spend the night.
Both the banquet facilities for the event and restaurant were fine quality, typical of a 5-star restaurant/hotel so it met all expectations.
However, the hotel room and service we experienced as ordinary guests booking a hotel room here was much less to be desired. The hotel was old, the furniture was old, the bathroom had mildew in the shower, the ceiling had old water stains from what appeared to be a roof leak, and the service was awful. The limo service was way overpriced, and the drivers were extremely rude and inconsiderate. It took over an hour for room service to arrive. At check-out, the bill they slid under the door had the wrong name and profile information attached to our room number, and it took almost an hour to get disputed charges off our bill and the right name and credit cards to match at check out.
The experience was both frustrating and disappointing. I would not stay here again.








Value
Value


