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Grand Hyatt Washington: Traveler Reviews

TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 181 reviews
181 Reviews
5.0 of 5 stars
51
4.0 of 5 stars
73
3.0 of 5 stars
27
2.0 of 5 stars
17
1.0 of 5 stars
13
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#43 of 117 hotels in Washington DC
Show Hotel DetailsHide Hotel Details
  • Hotel class: 5 of 5
  • Rooms: 888
Description: Experience the best location of all Washington hotels... Located in the heart of downtown and Washington's business, federal and entertainment... This description is based on information provided by the hotel.
Address:
1000 H St. NW
Washington DC, DC 20001
Check Rates: $355 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Grand Hyatt Washington

( 12-16 of 181 )
“What is so Grand about the Grand Hyatt Washington?”

Grand Hyatt Washington

3 of 5 stars
orange, ca
Jul 7, 2008

We have just returned from a 9 day stay at the Grand Hyatt Washington. The property has a very nice location, walking distance to the Metro, and the atrium is quite stunning.

Upside: 1) Centrally located to everything in DC, either by foot, Metro, or rental car.
2) Front Desk Staff was always helpful, and efficient, so there were rarely ever lines even during major check in times
3) Rooms were not large but spacious enough so that no one was bumping into each other.

Downside: 1) Concierge, don't even think about calling and getting a timely return call. After the 3rd time of getting voicemail I simply gave up this service(?). In addition, I received recommendations which if I did not call in advance would have wasted alot of time. Recommend that you do your own homework.
2) Housekeeping, while they did keep the rooms clean, I had to call every day for extra towels, even though day 1 I let the housekeeper know that I needed extra towels through the duration of our stay.
3) Wireless, forget it, it did not work in our room, and the technical support left me on hold for 10 minutes.
4) Business Center, with no wireless you would think I could go to the business center and use their computers. At $36/hour plus $1.50 to print a single page, it was easier and CHEAPER to go to Kinko's up the street.
5) Security, no safe in the room, so I had to constantly check my laptop in and out of the safe deposit box.
6) Fitness Center, while there is not one on the property, they have an agreement with a club in the same building. It was small with good equipment, but they charge you an addl $10 per day.
7) Grand Slam restaurant, their sports bar in the hotel. Service was poor.

So back to the title, what is so Grand? Rates were fair for the area, but unless you have a compelling reason to come here, I cannot recommend this property.

  • This TripAdvisor Member:
    • Liked — Clean and well maintained
    • Disliked — Not what I expected about a Grand Hyatt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fmationg's Summary
Date of Stay: July 2008
Traveled with: Family (extended)
Visit was for: Personal event (wedding, ...)
Age group: 35-49
Member since: June 24, 2007
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 2 of 5 stars Service
    • 1 of 5 stars Business service
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
People with disabilities, Older travelers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene, Pet owners, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites
Was this review helpful? Yes No
Check Rates
Average price*: $355 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“grand”

Grand Hyatt Washington

5 of 5 stars
Haarlem, Holland
Jul 6, 2008

Excellent hotel, fine location, good staff and service, the food was fine, the sports bar was a great hagn out. The room was good, nice view, good working space and clean. I enjoyed my stay and will be back.
The place didn't feel crowded even while it was full for conventions during my stay, the staff remained friendly and helpfull, and very nice.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marcel dam's Summary
Date of Stay: May 2008
Member since: April 11, 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene, Pet owners, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Business meeting / Event, Great food / Wine, Shopping, Concerts / Music festival, Other
Was this review helpful? Yes No
Check Rates
Average price*: $355 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Loved the Hyatt”

Grand Hyatt Washington

5 of 5 stars
La Crosse, Wisconsin
Jul 3, 2008

Stayed here for a conference with a couple extra days for personal. Was within easy walking distance of the National Mall area, Chinatown, etc. Great conference facility. Didn't take too long to find my way around the property. Room was very comfortable and bed was comfy. Metro is located within the complex. Don't even have to go outside to catch it. Did see a homeless man sleeping near the doorway to the metro a couple mornings, but figured he was there to be safe, not to bother us.

  • This TripAdvisor Member:
    • Liked — Location
    • Disliked — Pricey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
henulj-lse's Summary
Date of Stay: May 2008
Traveled with: Solo traveler
Visit was for: Business
Age group: 50-64
Member since: February 06, 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Tourists
I do not recommend this hotel for:
Great pool scene, Pet owners
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
Check Rates
Average price*: $355 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Very Happy at Grand Hyatt”

Grand Hyatt Washington

Jun 28, 2008

My family and I stayed for a week. Very comfortable, very clean with responsive service. Knew our names by the time we left. Quite convenient to tourist areas and very close metro a big plus. Excellent bellmen. Restaurant quite good, but other good restaurants within one block good too.

  • This TripAdvisor Member:
    • Liked — convenient location
    • Disliked — pool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BobWFlorida's Summary
Date of Stay: June 2008
Traveled with: Family with teenagers
Visit was for: Quality time with family
Age group: 50-64
Member since: June 28, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
People with disabilities, Older travelers, Tourists
I do not recommend this hotel for:
Great pool scene
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Theme / Amusement park, Concerts / Music festival
Was this review helpful? Yes No
Check Rates
Average price*: $355 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Great Hotel”

Grand Hyatt Washington

5 of 5 stars
Ft/ Lauderdale, Florida
Jun 26, 2008

This is a great hotel. The location was the best in DC, you could walk to everything. The room was small but very clean and the beds were great. We stayed there 5 nights with two kids and we had one of the best vacations we have ever had, The hotel resturants are not very kid friendly but there are alot of places to eat within easy walking distance, The metro is in the basement and you are only a few blocks from every major attraction. The staff was wonderful and very very helpful. The hotel was a 5 star for our family and we would not hesitate to stay there every time we visit DC. The area around the hotel was also very nice and safe. We walked everywhere (in the daytime) and never felt threatened. Overall a great place to stay.

  • This TripAdvisor Member:
    • Liked — The location
    • Disliked — Resturants in hotel not kid friendly (no kid menu)
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BobD61's Summary
Date of Stay: June 2008
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 35-49
Member since: June 26, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Great pool scene, Pet owners
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites
Was this review helpful? Yes No
Check Rates
Average price*: $355 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Grand Hyatt Washington

( 12-16 of 181 )
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Grand Hyatt Washington Address

1000 H St. NW, Washington DC, DC 20001