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Marriott at Metro Center: Traveler Reviews

Call now to book: 1-800-733-5916 from Orbitz
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 85 reviews
85 Reviews
5.0 of 5 stars
32
4.0 of 5 stars
35
3.0 of 5 stars
9
2.0 of 5 stars
7
1.0 of 5 stars
2
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#22 of 117 hotels in Washington DC
Show Hotel DetailsHide Hotel Details
  • Hotel class: 3 of 5
  • Rooms: 453
Description: The Marriott at Metro Center Hotel is centrally located in downtown Washington DC. Its location near the Metro rail system provides business, family... This description is based on information provided by the hotel.
Address:
775 12th St. NW
Washington DC, DC 20005
Check Rates: $426 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Marriott at Metro Center

( 13-17 of 85 )
“nice place, but found bed bug”

Marriott at Metro Center

2 of 5 stars
california
Apr 29, 2008

nice hotel and room was ok, good location. but on the last day, when i was packing up i found a bed bug on my pillow. the little [--] was alive and walking around. i squashed him and called the front desk. at first i don't think they understood that it was a bedbug that i was talking about, but they came to check.

when one of the employees saw it and realized what it was, they took it seriously, apologized, moved me into another room (even though it was my last day, i kept my stuff there in the new room until i was ready to fully check out) and when i went back to my old room, they had an exterminator there already.

  • This TripAdvisor Member:
    • Liked — location
    • Disliked — bed bugs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
zabko's Summary
Date of Stay: January 2008
Traveled with: Business colleagues
Visit was for: Business
Age group: 25-34
Member since: April 29, 2008
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 4 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
no way!
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
Check Rates
Average price*: $426 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Perfect location”

Marriott at Metro Center

5 of 5 stars
Westchester County, NY
Apr 20, 2008

We are a family of 4 (2 adults, 2 kids) who stayed here in April on our annual Washington trip. In reading the reviews, I had high expectations and was not disappointed.

Pros
1) Location, Location, Location! - The hotel is walking distance to the National Mall, the White House, Washington Monument , museums etc. It's in a nicer area and has several stores and restaurants within walking distance which is a huge plus.
2) Pool - great because it rained one day we were there and the kids had a blast in the pool
3) Rooms are clean - and were large enough. We stayed at the Sheraton 4 corners 1 year and the rooms over there were the size of a shoebox. The rooms at the Marriott were of a decent size. The bathroom was very clean and larger that other Washington Dc hotels I've been to
4) Breakfast Buffet was good and had plenty of choices - eggs made to order, fruit, yogurt, french toast, quiche, cereal, bacon, bagels etc..
5) Nice staff - they even allowed us to check out late which allowed us another day to enjoy the museums

Cons
1) This is not a "real" con but when we pulled up to the hotel, there was no one there to tell us what to do with our car. There is no "hotel parking", it's all valet, but we were slightly confused when we pulled up. There was a guy there but he he didn't approach us until after I got out of the car, walked in the hotel and inquired with the front desk.
2) Breakfast Buffet can be expensive. Our rate came with breakfast coupons but I saw what the bill would have been if we didn't have coupons and it would have been $50 for 2 adults and 2 kids (1 of whom is a toddler)

All in all, of all the hotels I stayed in in DC, this one was my favorites mainly due to its location. I even liked it better than the Sofitel for traveling with my family because of the many things to do in the area and because my kids enjoyed the pool.

  • This TripAdvisor Member:
    • Liked — Location
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jyyanks's Summary
Date of Stay: April 2008
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 25-34
Member since: September 02, 2005
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites
Was this review helpful? Yes No
Check Rates
Average price*: $426 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Terrific staff, lovely staff”

Marriott at Metro Center

5 of 5 stars
Dayton, Ohio
Mar 31, 2008
1/1 found this review helpful

We stayed here in mid-March for 3 days -- loved the location and the staff was top-deck. We truly loved this hotel and felt at home and wanted at this property.

As others said, the rooms, although lovely, are not huge but suited our lodging needs (2 adults, 1 son). There is a Macy's across the street (in case you forget your swimsuits as we did). Metro stop is right outside the main entry.

A nice, safe area. Good breakfast buffett.

Will definitely stay here again should our travel take us to this area again.

  • This TripAdvisor Member:
    • Liked — The wonderful staff
    • Disliked — Bathroom was smaller than most.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lovemydrewbear's Summary
Date of Stay: March 2008
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 35-49
Member since: March 08, 2005
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
A romantic getaway, Older travelers, Families with young children, Tourists
I do not recommend this hotel for:
Young singles
Was this review helpful? Yes No
Check Rates
Average price*: $426 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“The Place to Be While in D.C.”

Marriott at Metro Center

5 of 5 stars
Philadelphia, PA
Feb 24, 2008
1/1 found this review helpful

We drove to Washington D. C. for a weekend visit to take in the Monuments, Memorials and Museums. We researched all of the downtown hotels by location and chose the Marriott at Metro Center which seemed to be one of the most convenient and affordable. We usually stay at 4 star hotels such as the Four Seasons or The Ritz Carltons. We were surprised and extremely happy with our stay at the Marriott at Metro Center. This Hotel was in walking distance of the Smithsonian Museums, White House, Monuments and the Metro. The staff members were amazing and were very personable and helpful. In fact, Erick Mendizabel, Concierge, came through with lots of suggestions, and when we had problems figuring out how to use the Metro, he personally walked us to the Metro Station to assist us in purchasing our Metro fare passes, this was over the top service!!! Jay at the front desk was always smiling and just happy to greet you after your day. Jay and Erick were always ready to suggest places to eat and advise whether or not to walk or take the taxi or Metro. So I guess you can tell the service was more than we expected. The hotel was secure and safe. There were employees positioned at all entrances and security was stationed at the elevators. Finally, the hotel, is being slightly remodeled, but you won't even notice. The only reason we knew about the remodel was that we were told by an employee and there was a sign posted. The hotel facility is just perfect. The hotel was immaculate and so was our room. We had two double beds which were super cozy and our room and bathroom were spotless. The gym had all the right equipment and the pool looked relaxing and calm. The number one reason we stayed at this hotel was the location. You can walk to Chinatown, the Verizon Center and all of the historic sites. Multiple highly rated restaurants in Fodors and Fromers are in walking distance from the hotel. You can walk to Tosca, Caucus Room , The Occidental Grill, Clydes, The Old Ebbitt Grill Room, Matchbox and so many more. We were recommended this hotel by a friend and we will now highly recommend this hotel to you. For the price, amentities, service and location this hotel can't be beat, if you want to see it all and do it all you should stay at the Marriott at Metro Center.

  • This TripAdvisor Member:
    • Liked — Service and Location
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
threepeas118's Summary
Date of Stay: February 2008
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 35-49
Member since: January 29, 2004
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites
Was this review helpful? Yes No
Check Rates
Average price*: $426 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Nice hotel - fantastic work out room”

Marriott at Metro Center

5 of 5 stars
Greenville, SC
Feb 18, 2008

The Marriott Metro Center is an outstanding Marriott in Washington DC. The rooms are up to date and confortable - nice beds, high quality sheets. Good lighting in rooms. After you fork over $9.95, internet is unlimited as is local and long distance calling within the US.

The location is great - on the same block as a major metro stop and across the street from Macy's and near other shopping, dining. You will have no trouble going places from here whether by cab, by metro or on foot.

Staff - nice, courteous. Room service breakfast - good if pricey.

Best feature - the fantastic workout room. Head and shoulders better than the average hotel with weight machines, free weights and many cardio machines all with their own TV. Water purifier, towels. Very clean.

Highly recommended.

  • This TripAdvisor Member:
    • Liked — gym
    • Disliked — nothing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
susanjb's Summary
Date of Stay: February 2008
Traveled with: Solo traveler
Visit was for: Business
Age group: 35-49
Member since: March 07, 2005
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Great pool scene
Was this review helpful? Yes No
Check Rates
Average price*: $426 (year-round)
Call now to book: 1-800-733-5916 from Orbitz

Reviews of Marriott at Metro Center

( 13-17 of 85 )
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Marriott at Metro Center Also Known As

Address: 775 12th St. NW, Washington DC, DC 20005