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Hotel Helix - a Kimpton Hotel: Traveler Reviews

TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 134 reviews
134 Reviews
5.0 of 5 stars
49
4.0 of 5 stars
49
3.0 of 5 stars
18
2.0 of 5 stars
10
1.0 of 5 stars
8
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
# 24 of 116 hotels in Washington DC
Show Hotel DetailsHide Hotel Details
  • Hotel class: 3 of 5
  • Rooms: 178
Description: Ten-story Hotel located 6 blocks from the White House & 8 blocks from Convention Center. This description is based on information provided by the hotel.
Address:
1430 Rhode Island Ave. NW
(formerly Howard Johnson Plaza Hotel & Suites)
Washington DC, DC 20006
Check Rates: $286 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Hotel Helix - a Kimpton Hotel

( 1-5 of 134 )
“Outstanding!”

Hotel Helix - a Kimpton Hotel

5 of 5 stars
Tampa, Florida
Jun 19, 2008

Fantastic hotel. I have stayed at Kimpton Hotels before and I liked this one the best. Service was outstanding - Georgina was perhaps the best hotel staff member I've ever met! So professional, thoughtful, helpful, and friendly! The room is large and my bed was in an alcove - very cool! I was away from my infant daughter, so I had to pump while at the hotel. They gladly gave me a refrigerator in the room and waived the charge so I could keep the milk cold. The location is fantastic - right next to Whole Foods (yum!). My only complaint, and it's a small one, is that the chair to work in was pleather or some other similar material, and it was not really made for working. I would vote for a real desk chair such as an Aeron. But overall, a 5-star stay!

  • This TripAdvisor Member:
    • Liked — fun & funky, plus great service
    • Disliked — desk chairs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
everglades_gal's Summary
Date of Stay: June, 2008
Traveled with: Solo traveler
Visit was for: Business
Age group: 35-49
Member since: July 07, 2005
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Pet owners, Families with young children, Families with teenagers, Tourists
Was this review helpful? Yes No
Management Response
Distribution_Mgr, Area Distribution Manager
(Management representative)
Jun 25, 2008
Hello everglades_gal.

Thank you for your posting. We greatly appreciate your feedback. I am sure Georgina will be happy to know she made such a positive impact on you. I can understand your feelings about the room and other than the desk chair you seemed to enjoy your stay.

I do hope that you will be able to come back and join us soon!

Have a great day!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $286 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Not so great for business travellers”

Hotel Helix - a Kimpton Hotel

Jun 11, 2008

This is my first Kimpton hotel stay on a business trip to DC. Overall, I wouldn't recommend this hotel for business travellers who needs to use the Internet as the connection in the room is very slow (although free). The gym was disappointing, it only had 3 machines and the AC was not even working. My double bed room is much smaller than I had expected (I had come from NYC). My bathroom comes with a shower rather than a bath tub, which I was not very excited about. The service I received was subpar to all the great reviews I read here. On separate occasions, the trash in my room and the wine glass from the bubbly hour weren't even removed! The minibar also didn't come with a key and I had to call to ask for one.

However, I do like the location of the hotel. It is within walking distance of the Metro, downtown, White House and other tourist spots. Whole Foods, Starbucks, CVS are just around the corner.

This is a non-traditional hotel. The room decor and furniture are very colorful and unique. The coolest feature in the room for me was the dispensers for lotion, soap, shampoo etc. which was very convenient (although the lotion was way too watery).

  • This TripAdvisor Member:
    • Liked — Dispensers in bathroom
    • Disliked — Small space, subpar service, gym, slow internet connection
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
businesstravellerNyc's Summary
Date of Stay: June, 2008
Traveled with: Business colleagues
Visit was for: Business
Age group: 25-34
Member since: June 11, 2008
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 2 of 5 stars Business service
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
Pet owners
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
Was this review helpful? Yes No
Management Response
HotelHelixAGM, Manager
(Management representative)
Jun 24, 2008
Dear businesstravellerNyc, Thank you for taking the time to give us such candid feedback about your visit. I'm glad you found the decor fun and upbeat. I'm terribly sorry that you found the hotel difficult to enjoy from a business travel perspective and I assure that we are in the process of making improvements in this regard. Specifically, we are currently in the process of upgrading our internet service to ensure faster feeds and more reliable service for our guests! Thanks again.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $286 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Unique, Friendly, Colorful.... I'll be back!”

Hotel Helix - a Kimpton Hotel

5 of 5 stars
Lebanon, New Hampshire
Jun 1, 2008
2/2 found this review helpful

If you're looking for a unique little spot in a residential neighborhood, with friendly accommodating staff, I'd recommend this hotel without hesitation.

We were attending a conference at the DC Convention Center and the Helix offered a discount rate for conference attendees. When I called to confirm our reservation (which I'm glad I did and I recommend doing if you reserve through the convention center's housing bureau because they had some details very wrong), I confess to being a little put-off by the recorded phone greeting -- try it and see what I mean -- but we kept the reservation and we're quite glad we did.

Although less posh than other Kimpton hotels I've stayed at before, the rooms were comfortable, colorful, and very off-beat (see attached photos) -- and the staff could not have been more friendly. Everyone from the housekeeper who introduced herself to me in the hall and asked if everything was OK in our room to the lobby staff (it's hard to use the words front desk because they stand behind small platforms) who greeted us with a "welcome back" every time we walked through the entranceway's sliding curtains was professional and friendly and could not have been more accommodating (Late check out? No problem; You want to take everything out of the minibar and use it as a refrigerator? No problem; Directions anywhere? No problem; Want to enjoy your complimentary champagne up in the room instead of here in the lobby? Of course -- and don't worry about bringing the glass downstairs when you're finished; we'll get it later; Need your bill split in half with two receipts under different names? No problem; You just arrived back ten minutes after happy hour ended? No worries; Restaurant recommendations? What kind of food are you in the mood for?...). We liked the many eco-friendly practices of the hotel as well. The hotel is within walking distance of Dupont Circle, downtown, the Convention Center, the White House, and other tourist sites; within hiking distance of Adam's Morgan (1.3 miles); and about a 10-minute walk from the nearest metro stops. There's a 7-Eleven on the corner and Whole Foods Market a block away.

I would not hesitate to stay here again.

  • This TripAdvisor Member:
    • Liked — Accommodating Staff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PoblanoJ's Summary
Date of Stay: May, 2008
Traveled with: Business colleagues
Visit was for: Business
Age group: 35-49
Member since: March 08, 2005
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Was this review helpful? Yes No
Management Response
Distribution_Mgr, Area Distribution Manager
(Management representative)
Jun 3, 2008
Dear PoblanoJ,

Thank you for staying at Hotel Helix during your trip to Washington DC. I am glad that you liked the neighborhood and that the staff were accommodating! Thanks for the great comments about the hotel and the staff. We do hope that you can return to us soon.

I am happy you enjoyed the eco friendly programs Kimpton Hotels have to offer. We all try to do our best to continue business while being mindful of the environment. There are over 40 different programs in place at Kimpton Hotels across North America. Some of the newest involve recycling left over food products into compost, adding lighting that dims and HVAC that turns down when no one is using the room, and serving more organic and fair trade food items in our restaurants.

Thank you again and please come back soon!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $286 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Great Stay”

Hotel Helix - a Kimpton Hotel

4 of 5 stars
Minneapolis, MN
May 27, 2008

I recently stayed at the Hotel Helix May 23-27. I was greeted warmly by hotel staff upon entering the lobby and immediately checked in. I had indicated I preferred a room on a high floor and was put in a spacious room on the 10th floor of the hotel - the highest floor. 10 minutes after I got to my room, I received a call from the front desk to make sure my room was okay.

The room decor is very retro-funky...definitley not your run of the mill Marriott or Hilton. And that is exactly what is so cool about it. My bed was off in a cove by itself, with curtains to pull all the way around. The room was very large, especially for DC and I had received a great rate on the hotel website. The room was very clean and all hotel staff were very friendly. I enjoyed the nightly 'Bubbly Hour', where they serve wine/champagne/beer in the lobby each evening from 5-6pm.

The location was walkable from both the McPherson Square metro (Blue Line) or Dupont Circle (Red Line), but taxis were plenty as well. It was in a very nice neighborhood...residential and other hotels and I never felt unsafe.

I really enjoyed my stay at the Helix. It is not an uber-luxury hotel, but I enjoyed the leopard robes, blankets and other amenities. It was funky and I felt well-maintained. I would definitely stay here again and/or recommend it to friends. The lounge is supposed to have a great happy hour as well, but I was not able to make it in the evenings. They also have an outdoor patio with cool little cabanas.

  • This TripAdvisor Member:
    • Liked — Location was excellent and staff were SO friendly.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kimmber13's Summary
Date of Stay: May, 2008
Traveled with: Solo traveler
Visit was for: Quality time with friends
Age group: 25-34
Member since: August 01, 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, A romantic getaway, Girlfriend getaway, People with disabilities, Pet owners, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon, Older travelers, Great pool scene, Families with young children
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Management Response
Distribution_Mgr, Area Distribution Manager
(Management representative)
Jun 2, 2008
Dear Kimmber13.

Thank you for posting your response. I am glad that your check in was smooth and that you not only received the room you requested but also had a follow up call to make sure you were satisfied. It seems that you really enjoyed your stay and I will be sure to pass your comments to the hotel staff.

Thank you again and come back soon!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $286 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Great Place to Stay in DC”

Hotel Helix - a Kimpton Hotel

5 of 5 stars
Cincinnati, Ohio
May 27, 2008
1/1 found this review helpful

Got the Helix via priceline over memorial day weekend 2008 for $70 a night. That got us two beds overlooking the patio. Room was nice and clean but AC didnt work very well. In any event, the Helix is a cool little place to stay, very different, which in my opinion is good. There is free "bubbly hour" every day from 5-6 where you can have chamagne and rolling rock. The lounge and patio are cool but frequented by a lot of the "yuppie" type which is not my scene. On the last day we were there, Sunday, the suits had cleared out and we had the place to ourselves to hang out. The staff is awesome, very friendly and helpful. The hotel manager, Nabil, is a great guy and really made us feel welcome. Overall the place was great. Popeye's Chicken around the corner is recommended after a night of drinking, haha. Parking is $33 a night, so we parked on a city street bout 10-15 blocks away for free for the weekend.

G Man

  • This TripAdvisor Member:
    • Liked — Different and Unique place
    • Disliked — Parking was outrageous
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMan5431's Summary
Date of Stay: May, 2008
Traveled with: Friends
Visit was for: Quality time with friends
Age group: 25-34
Member since: February 27, 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, A romantic getaway, Girlfriend getaway, Pet owners, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon, Older travelers, Great pool scene, Families with young children
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Sporting event
Was this review helpful? Yes No
Management Response
Distribution_Mgr, Area Distribution Manager
(Management representative)
May 28, 2008
To GMan5431.

Thank you for your comments. We appreciate your feedback. I am glad that you were able to stay over Memorial Day weekend for a great price. I apologize that the air conditioning didn’t meet your expectations. I will relay this message to the engineering department. In addition, I am happy your got to enjoy our unique “Bubbly Hour” as this is a great way to unwind and meet other guests and our hotel managers. It seems that Nabil made a positive impression on you as did the rest of the staff. I will be sure to let them know on your behalf.

Thank you again for staying with us and providing feedback about your experiences. Have a great day!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $286 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Hotel Helix - a Kimpton Hotel

( 1-5 of 134 )
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Hotel Helix - a Kimpton Hotel Address

1430 Rhode Island Ave. NW, (formerly Howard Johnson Plaza Hotel & Suites), Washington DC, DC 20006