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Washington Court Hotel on Capitol Hill: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 93 reviews
93 Reviews
5.0 of 5 stars
29
4.0 of 5 stars
40
3.0 of 5 stars
7
2.0 of 5 stars
8
1.0 of 5 stars
9
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
# 47 of 116 hotels in Washington DC
Show Hotel DetailsHide Hotel Details
  • Hotel class: 4 of 5
  • Rooms: 264
Description: Elegant, Business-oriented Hotel with 4-story atrium lobby featuring cascading waterfall. This description is based on information provided by the hotel.
Address:
525 New Jersey Ave NW
Washington DC, DC 20001
Check Rates: $303 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Washington Court Hotel on Capitol Hill

( 8-12 of 93 )
“Stay away from The Front Desk and The Woman Named Betty!!!!”

Washington Court Hotel on Capitol Hill

1 of 5 stars
dinaowe
Apr 14, 2008
0/1 found this review helpful

Where do I begin?? We checked in on a Tuesday afternoon. A couple of hours later I was taking a shower to get ready for dinner and the shower and sink were backing up. I called and they came the next morning to fix it. Well we were lucky enough to have warm weather and beautiful Cherry Blossoms! Because it was so warm the humidity was high. We tried to no end to get the air conditioning to work. When I contacted Betty at the front desk I was lied to!! She told me that they did not turn on the air in the hotel until June and that we should just open our window ! (The window only opened a couple of inches) The next day when Betty was not around I asked another clerk and was told Betty lied to me. Within an hour I had air conditioning. We then had an event to go to and another person in our party asked Betty for a recommendation for a good limo service. The number she gave to us was for a man who promised a stretch limo as we had eight people in our party. When the limo driver showed up he was in a Town Car and his wife was driving a 1998 mini van!! Then another wife in our party had requested a refrigerator the day we arrived and was asked no questions, the refrigerator was delivered in an a hour. (the door was falling off) When another wife asked for a refrigerator she was told (by Betty) unless she was diabetic she could not have one! The hotel used to be nice about ten years ago. But now it is a hell hole!!! Don't stay there.

  • This TripAdvisor Member:
    • Liked — Location, Location, Location
    • Disliked — Betty!!!!!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dinaowe's Summary
Date of Stay: April, 2008
Traveled with: Business colleagues
Visit was for: Business
Age group: 35-49
Member since: April 14, 2008
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 5 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 1 of 5 stars Service
    • 2 of 5 stars Business service
Would I recommend this hotel to my best friend?
no way!
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
Check Rates
Average price*: $303 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“The desk clerk rolled her eyes at me. SO RUDE!”

Washington Court Hotel on Capitol Hill

Mar 31, 2008

I was called down to the front desk to receive a message.
The clerk wanted a credit card number to put a $1 charge for a phone call. I said, "I didn't make any phone calls. I use my cell phone for everything." She said, "Well, I need a credit card number to charge the call." I said, "Im sorry I didn't make a call, so I'm not giving you a number." SHE ROLLED HER EYES AT ME. Didn't try to hide it at all. I let it go and just went back to my room.
Later when I was paying for parking ($30 per night) I looked at my bill and there was a $1 charge for a phone call.
Yes, I know it's just a dollar, but I didn't call anyone!
This was among lots of other problems. These people (staff) made me feel very unwelcome and like I was being a pain to them everytime I needed towels or something for the room.
I was paying (ALOT) for their services! That's what they are there for! And I tipped at least the minimums everytime they came!
Oh, well. I'm not going back.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TB2Monroe's Summary
Date of Stay: March, 2008
Member since: March 31, 2008
Was this review helpful? Yes No
Check Rates
Average price*: $303 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Don't stay there”

Washington Court Hotel on Capitol Hill

1 of 5 stars
Monroe, Louisiana
Mar 30, 2008

This hotel was terrible. I would never stay again. First of all, I went with my four girlfriends. We are all early 20s and went for Spring Break. We are not wild at all. We did all the sightseeing things during the day and came in pretty early. The hotel staff treated us like we didn't belong there at all. It is obviously a business hotel, but we didn't know that and it certainly didn't warrant them treating us like we were not welcome. When we checked in they did not have our reservation. I booked through priceline and will NEVER do that again because priceline was NO help at all when we were trying to figure out where the miscommunication was and just offered me a full refund for my reservation which would have left me and my four friends in DC with no place to stay. The hotel could not have cared less and basically told us it was our problem.

These kinds of things went on the whole week. At one point the hotel tried to charge us one dollar for a local phone call we didn't make. When we told the woman behind the counter that we didn't make a phone call she rolled her eyes at us and put it on our bill anyway. The charge for wireless internet was 10 dollars no matter how long you use it. Every time you logged on it was 10 dollars. That's ridiculous. Econolodge as free wireless.

I could go on and on, but just do yourself a favor and do not stay here.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
elliemaegrace's Summary
Date of Stay: March, 2008
Traveled with: Friends
Visit was for: Hobbies / interest / culture
Age group: 18-24
Member since: March 30, 2008
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 2 of 5 stars Rooms
    • 4 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 2 of 5 stars Service
    • 1 of 5 stars Business service
Would I recommend this hotel to my best friend?
no way!
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites
Was this review helpful? Yes No
Check Rates
Average price*: $303 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Washington Court Hotel - great hotel and great location”

Washington Court Hotel on Capitol Hill

5 of 5 stars
Portland, Oregon
Mar 13, 2008

Just stayed at the Washington court hotel last week - very nice hotel and great location. The room was very nice and the bathroom was exceptional with a shower/tub and separate shower. Only ate in the hotel once and the breakfast buffet was pretty standard with the price being about average for a DC hotel (nothing in DC hotels are cheap). I had very pleasant dealings with the hotel staff and would absolutely stay there again in a minute.

One note - Sunspot Cafe appears to be closed (it had paper over the windows) and the two days we were there the Billy Goat Tavern was closed.

  • This TripAdvisor Member:
    • Liked — Location and Room
    • Disliked — nothing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
northwestnews's Summary
Date of Stay: March, 2008
Traveled with: Spouse / significant other
Visit was for: Personal event (wedding, ...)
Age group: 35-49
Member since: August 11, 2006
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, Girlfriend getaway, People with disabilities, Older travelers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites
Was this review helpful? Yes No
Check Rates
Average price*: $303 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Clean and convenient for slightly upscale travelers”

Washington Court Hotel on Capitol Hill

4 of 5 stars
San Jose, CA
Feb 18, 2008
1/1 found this review helpful

We booked a room at this hotel at a 25% discount from expedia.com, and ended up paying $130/night including taxes. The location was fantastic - just one block from Union station, and one block from the Capitol. We were very happy with our room (Deluxe King - the cheapest room with a King bed available), which had a view of the Capitol. The room itself was spacious and clean. The bathroom was very well appointed. Most negative reviews I've read on this site have to do with slow service at check-in or a rude staff member. We didn't face any of those problems. Valet staff was polite - but please be advised that the only parking option is the $30/night valet. No self park. Some negative reviews also concern the restaurant and its limited hours or selection - but if you are in DC as a tourist, you are better off going to one of the great restaurants around the city anyways. Couple of things to note - there is no refrigerator, or safety locker in the room.

  • This TripAdvisor Member:
    • Liked — Great price and quality for fantastic location
    • Disliked — No self-park option, kind of pricey valet parking
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gus263's Summary
Date of Stay: February, 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 25-34
Member since: February 18, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Tourists
I do not recommend this hotel for:
Great pool scene
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites
Was this review helpful? Yes No
Check Rates
Average price*: $303 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Washington Court Hotel on Capitol Hill

( 8-12 of 93 )
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Washington Court Hotel on Capitol Hill Address

525 New Jersey Ave NW, Washington DC, DC 20001