This is the model of what a luxury urban hotel should be. From the rooms, replete with sophisticated technology, marble-clad bathrooms and sleek furnishings, to the spa, which was large, comprehensive and soothing, this hotel offers its guests nearly every service imaginable. And they do it well, and in great style at that.

The Landmark is located, as the name suggests, in the Landmark shopping mall, which is smack dab in the center of Central. You can walk everywhere from this hotel--Soho, the Western District, Victoria Peak, the Airport Express and the Star Ferry are all basically a 10 minute walk. The hotel is located atop the Central MTR station and taxis, if you desire, are outside the front door.

The rooms provide a true sanctuary from Hong Kong--they are extremely quiet, spacious and attractive. The bathroom in our L450 Superior room had an hourglass soaking tub, a large rainfall walk-in shower, two sinks and a separate toilet area. Unlike many hotels, the housekeeping is seamless and very generous with the Aromatherapy Associates toiletries.

We used the spa, and our services were top notch, though some of the heat experience "stations" were a bit gimmicky. All in all, though, the spa is a great experience, and compared to US prices, a great deal.

We ate breakfast in Amber, and it was well presented and delicious--the same goes for room service.

Perhaps the only flaw in this hotel is the concierge, which in general, directed us only on well trodden paths rather than to more local haunts. The pool, though beautiful, lacks sufficient seating/lounging areas.

All in all, this is what every urban luxury hotel should strive to emulate.

This hotel is quite simply superb, after staying in the Peninsula Hong Kong for 2 nights, we hated it so much that we checked out and checked into The Landmark mandarin Oriental.
The staff in this hotel are incredibly efficient, with a special mention to Jason on reception. They can’t do enough for you. The concierge are thorough and really helpful offering MO guide books. The location is excellent and is in the same block as all the fabulous shops and a really great café/restaurant which is excellent for breakfast which I believe is called Café Landmark on level 1F
We stayed in a 900 sq ft suite which was truly luxurious. Walk in wardrobes, circular bath tub with TV and double basins, excellent amenity kit including loofah, scissors, brush etc… 2 plasmas, guest WC, hall, dining room and a sumptuous bed. The rooms are tastefully decorated and very MO in appearance.
The downside was the view, basically there wasn’t one but a trip to the harbour front is not far away and you can get to the star ferry from the hotel without going outside, simply walking through one dept store, through a shopping centre, through and office block, on a covered walkway etc …
The bar in the hotel is very hip, excellent service and reasonable prices; we didn’t eat in the hotel apart from breakfast in the room one morning. This was presented beautifully with flowers and table cloths laid. It was however quite expensive so I would suggest going out for it.
We used the spa quite a bit and the treatments were very good, the spa also has a plunge pool, steam room, sauna, Tiffany aftershave in the changing rooms and various types of showers which can spray you with mint scented water – delicious! Unfortunately the pool was out of use for the duration of our stay, however, we were offered the use of the pool at their other hotel in Hong Kong - The Mandarin Oriental. In the lobby of the spa they also have computers which offer free internet and printing.
All in all absolutely fantastic, they really know what service is all about and offer those extra little touches which really make it. What I really look for in a hotel is beautiful décor, excellent service, good food and bar and being well positioned – This hotel offered all of these things. I would stay in the hotel again if I was to visit Hong Kong in the future and would definitely recommend it.
We made use of the Mercedes Airport transfer on the way back and this was really great, when we arrived at the airport there was a lady waiting outside for us who took all of our luggage, took care of everything at check-in and then after security had a buggy waiting to take us to the Virgin Clubhouse – faultless.

A mixed bag of feelings after staying at this hotel.....

pro

- nice rooms and bathrooms as mentioned, though for that
price, they could have installed jacuzzi baths

- superb martinis at MO Bar

- beautiful (but very pricy) spa, we had the 4 hours couples
treatment

- great location

con

- they accidentally rang the fire alarm , jolting us out of bed at
6 am and into the hallway, where some staff then came runnnig
"false alarm" ... something that should not happen at a 5 star
property such like this, and the morning / night were ruined

- needed to ask for compensation for the above, i.o. the hotel
offering it itself

- at breakast at Amber on the first day, we were told our room
rate only included the continental breakfast, anything else we
would have to pay extra (when paying 5000 HKD for a room,
I would usually think it does not matter if I chose the 200, 250
or 280 HKD Breakfast). The 2nd day, we were told everything
was included ... confusing

Anyway, that fire alarm thingy really set me and my wife off, so we probably wont be staying at MO again.............

I thought I had booked myself into the old Mandarin. Instead, I found myself at the Landmark Mandarin Oriental Hotel (what a mouthful!)

The room was huge, high-tech, and immaculate. The only thing missing was a view.

But the piece de la resistance was the service: swift and consummately professional, whether it was checking up on a bag that Cathay had temporarily lost, or buying and sending to my room a copy of the Lonely Planet Guide to Bhutan that I had forgot to pack.

And I liked the fact that I could walk from my room to the Star ferry without ever having to cross a street in crowded Central.

I would definitely stay at the Landmark again!