Terrible hotel, not at all as portrayed. The carpet in the halls was worn, the first room I was given opened on to a covered pass-way rather than the outdoors. The elderly black gentleman at the desk was curteous and moved me to a different room. The pool did exist, but was only open from 10 AM to 8 PM, which is pretty much useless if you are here on business (or a show at the convention center).
I was charged for two nights at check-in. When I asked why I was told that "this is a gambling town." That should have clued me in to the demographics of the place. A better justification for their stance would be that anybody sensible would leave after one night and I am now stuck for two.
I depend on internet access when I travel. WiFi was advertised but only available at a 20% signal in the room. Couldn't connect at all there, so I went to the lobby where new staff was now working. The signal was strong there, but I couldn't get on. I was treated as if it was my fault (despite the fact that I had been travelling with my computer since before either of them was born). Neither knew the URL of the logon page (almost always the problem with open, but conditional acceptance type nets) and had nothing more to offer than "its automatic." Meanwhile they fiddled around on their computer behind the desk.
So finally, I gave up on them, and walked up the block to a nice little pub called the AC Bar & Grill, where I logged on no problem, no hassles, and wrote you this review. There is a perfectly nice (appearing) Best Western right across the street with visible routers in the office area and a clear appearance of recency to the construction and furnishings.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
Older travelers, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Business meeting / Event