My family accompanied me on a business meeting held at the Sheraton. After reading the reviews before arrival, I expected much more than what we experienced. Upon check in, the valet driver was all set to take my auto away for $25? per night until I asked him if there is any self park. There was, so I did so with no issues. The check in was pleasant, but the lobby is not that welcoming, having only a few couches and dominated by the view of the golf course, while beautiful, there was not many places to gather.
We ate at the highly rated restaurant, which was over priced, but superb service. I had the bison steak.
The pool was nice, the water slide was fun. However, the pool side bar was terrible, I asked for a mai -tai, then a pina colada, both tasted bad, which I did not drink. The bartender was advised and credited the drinks, which was ok, but not what you would expect from a 4 star resort.
As for the room accomodations, they were dark,dingy and in need of repair. The place had a cheap feel to it, like the carpets had no cushion or something under your feet. The TV remote, safe did not work and the Bath had hardware issues.But Housekeeping did a great job.
The spa on site---excellent, up to expectations!
We enjoyed horseback riding at the stable on site, it was very enjoyable. We saw owls, coyote, jack rabbit and other birds during the 1.5 hour ride.
After check out, they did not record my Starwood number to get full credit on my rooms, which turned into a hassle to get credit a few weeks afterward.They finally added the stay to my account.
Overall, I would not return to this hotel, they missed lot of things and made me feel like they were doing me a favor being a guest.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
A romantic getaway, Families with young children, Families with teenagers
I do not recommend this hotel for:
Young singles, Pet owners
I selected this hotel as a top choice for:
Business meeting / Event, Great food / Wine, Golf, Spa