My husband surprised me with a night out, and when I saw it was a TownePlace Suites I was a little aprehensive. The office is a little hard to find and not very well marked, but the staff was friendly and helpful. The pool has an open bar fence so you can see it from the parking lot, and from what I could tell the pool was clean but not very big. There seemed to be enough tables and chairs for lounging. You have to use your key to get into the building where the rooms are, so very secure feeling in the middle of a big city. The room was very clean and nice smelling and very roomy. The shower/tub was nice and big, with fast hot water. Good breakfast with waffels, fruit, cereal, bagels, and of all things biscuits and gravy! The staff restocked the breakfast goods fairly promptly. Overall I was very impressed!

The two young men running the desk when I checked in at night were too busy being goofs to take care of the customer. They had no interest in providing service. The second evening I was there, I stood at the check in desk for 10 minutes to buy a bottled water. The two same young men were having such a good time together in the back room that I had no one to pay and finally gave up.

The rooms are a little long in the tooth. They are okay but not what you would expect from a Marriott property.

The young woman running the desk in the morning was attentive. She went out of her way to be nice to the guests. What a difference between the day shift and the night shift.

My advice; if you must stay here, check in early and check out early and avoid the two BOZOs!!!

This is one of the best kept secrets in Phoenix - I'm not sure I should let everyone know how great these TownPlace Suites really are. This location has some of the nicest and most helpful staff I have ever had the experience of staying with. This hotel is super clean, in a nice area with nearby restaurants, post office, and a huge mall across the freeway. The kitchens have stoves with ovens, dishwashers, full size refrigerators, wireless highspeed internet, small sets of dishes & pots and pans, and a gas grill beside the pool. The best room deals are the studios and after you stay 30 days NO TAXES and the ones you paid are rebated. The hotel just got brand new beds, the grounds are kept very nice, the rooms are cleaned 3 times a week, and has the same continental breakfast everyday. If you love cable tv and have to have channels like Fox News, AMC, TMC, HBO, History etc. forget it - that is their one major draw back - very limited & very few channels with only two minor movie channels - their only other minor drawback is no ceiling fans for those wonderful Phoenix weather days. I working on my second month and no thought of leaving while I'm here!