This place is not the 2.5 stars it is advertised as, it is just a glorfied motel - Rooms are nice, large, great bathroom amenities from France, but the floor of the tub was dirty so I HAD TO CLEAN IT MYSELF before stepping in, hotel has a good gym but an almost bizaare color scheme, areas are half painted and look abandoned, tries to be artsy but falls short, staff is young, with tattoos, nice, friendly, location is excellent downtown but out of the way so quiet, supposed to be a non smoking hotel but people just step outside of their rooms to smoke and it drifts in around the cracks and into the central air, should be enforced non smoking if advertised as such, elevator floor was filthy, this place needs a good good steam cleaning, restaurant was closed when I was there, looked out of business for quite some time, wouldn't mind a cheap Priceline stay there in the future but would NEVER recommend this place at the rack rate, no way.

After being stranded US Airways, my fiance and I weren't happy to find ourselves in Phoenix for the night, but the Clarendon was just the restful spot we needed after a harrowing day of travel. I must take exception to the people cracking on the limo service. Get over your issues with people's appearance. These staff members could not have been more solicitous. The only disappointment is that the restaurant was closed. I would be delighted to stay at the Clarendon again.

We’ve all seen those shows where they kick someone out of their dingy apartment, and over the next 48 hours they give it a major facelift using a lot of imagination, some nifty handiwork, and a somewhat limited budget. That’s what this hotel is.

The bed was very comfortable, the linens and towels very nice. The décor was colorful, - my room, # 303, looked exactly like the picture on their website. It was spacious and reasonably well equipped, with a fridge and safe. Plenty of nice touches included the range of L’Occitaine bathroom supplies and a number snacks in the “honor bar”. Free wireless internet is a big plus for me, and they even have a PC in the lobby for guest use.
However, for all these upgrades, it’s still undeniably a former cheap motel in a neighborhood that had me somewhat nervous when I was searching for some, any, form of retail establishment to get some food. Maybe I just walked in the wrong direction, but it seemed a strange place to build a hotel.
Other comments: They have a chauffer service, but it doesn’t pick up from the airport so that taxi cost me $30 plus tip. They told me over the phone that they would be able to take me to my downtown meeting in the morning, but it turned out my 9am meeting was “too early”, so I needed another taxi for that. The restaurant was closed due to flooding, … but I see it’s been like this a long time. Shame as it would have saved me cruising the neighborhood on foot, and when I booked through Hotwire I was thinking (for 3.5* !) I’d end up with a nice bar/restaurant to hang out at in the evening. Breakfast in the lobby was down to crumbs by the time I came down.
On the plus side, the front desk staff was pleasant and did I mention free wireless internet? Finally, I’m impressed that the management is willing to brave these review sites.
… and I did enjoy my stay and slept very well.

I wish the owners luck, we need more imagination and color these days.
Whether it’s for you or not depends upon what you’re looking for, and some (including myself) do get directed here unfortunately without a full disclosure of this “boutique-type” establishment, …little wonder one ends up with negative reviews.

Ps, you need a new favicon – unless you’re using it to promote the Jupiter Hotel in Portland

Recently I had an overniter in Uptown (North Dowtown) Phoenix and had a wonderful stay at one of the few true boutiques in Phoenix. The Claredon is what a boutique was meant to be - trendy, but doesn't break the bank, centraly located to great food (Fez, Ticoz) and bars and a room you wouldnt mind holding up in for the night. The staff was pleasant and though there was construction, it was not intrusive to our stay. My partner in from out of town was thrilled since his company booked the hotel and we were meeting up downtown. It cost less and was a lot easier to manage (avoiding all the downtown one way streets).

A definate recommendation for any Phoenix stay.

K. L.