Cigarette burns, put in a smoking room (we don't smoke) and we reserved two months ahead. They closed the bar over the weekend
"short staffed", who does that? The entire property was a one star, how they got a 3 star rating is beyond me. People were rowdy, running up and down halls at 3:00 AM and they did nothing. The smoke smell was overwhelming, we could hardly breath at night. We will never stay there again.

I will never stay there again. We upgraded from another hotel because we thought it would be safer and classier. We were wrong. The first night as my wife and I slept we were awoken by somebody trying to get in the room. Apparently, the front desk forgot that we were there. After that the next morning as we went out to our car we found that the rear window was busted out. When i called the front desk and reported it they apologized. I asked if they had cameras they said no. They said that they had A person walking around. Obviously, if they did the person would of saw all of the shattered glass that was on the pavement. They then questioned me, "Why did you park in the back? I responded because that was where they told me to park. They offered no help no servicesetc. Not even breakfast (Since they do no provide a continental breakfast only a $9.95 per person breakfast.

They advertise that they have room service, they don't. Very poor service. Although the room was nice, they should be dropped to a one star hotel.

The room was nicer than expected but the service was terrible. First, they apparently don't do room service but still had it advertised in the room. The front desk girl was very abrupt when I called down to order it, as well. You have to go downstairs to the restaurant (which is oddly inconvenient) to order and then wait for it and carry it back upstairs.Their menu wasn't the same as the one advertised. It wasn't even open at 6pm so you have to find someone to call the waitress. Food wasn't very good either.

Second, my mother was looking forward to the advertised "free USA Today" dropped by your door but we didn't get one. Thats not a huge deal in itself, but when we asked the front desk, they were completely disinterested in helping and just said "um, there are some papers over there on the table" which were a small stack of the local tribune. Not what we were asking for.

Third, we have a do not disturb sign on our door. They completely ignored it.

Fourth, there was a big staff fight outside our door in the morning with loud f-bombs and what-not. Kinda scary.

Room was great. Everything else pretty much sucked.

Park Plaza's rooms are quite big, some 20% bigger than your average hotel room. Separate work and sleep areas are nice. The lack of a table (i.e. for room service) is bad. The bathroom is ok for a hotel of this category. There is free wireless Internet. The hotel does not have any vending machines (the two they have are out of order) so if you need a coke or a snack after 10pm you'll have to go to the store across the street.
Chack-in / check-out processes were good.
Got it on Priceline for $46 during the weekend. At that rate is a great buy, at the prices of around $100 you get on other services, you could probably do better.