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Hyatt Regency Scottsdale Resort and Spa at Gainey Ranch: Traveler Reviews

TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 164 reviews
164 Reviews
5.0 of 5 stars
50
4.0 of 5 stars
49
3.0 of 5 stars
18
2.0 of 5 stars
31
1.0 of 5 stars
16
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#25 of 77 hotels in Scottsdale
Show Hotel DetailsHide Hotel Details
  • Hotel class: 5 of 5
  • Rooms: 500
Description: Set amidst flowering cactus, breathtaking sunsets and framed against the majestic McDowell Mountains, Hyatt Regency Scottsdale Resort and Spa... This description is based on information provided by the hotel.
Address:
7500 E Doubletree Ranch Rd
Scottsdale, AZ 85258
Check Rates: $417 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Hyatt Regency Scottsdale Resort and Spa at Gainey Ranch

( 6-10 of 164 )
“What a Joke!!!!!!!!”

Hyatt Regency Scottsdale Resort and Spa at Gainey Ranch

Jul 17, 2008
0/2 found this review helpful

What a joke! This resort is not worth the money. The guestrooms are extremely small (not even close to the 400 sq ft advertised) and very dull. They offer little to no ammenities. The ammenities that are offered (mini-bar) cost a fortune. $5.50 for a bottle of water! A cup of coffee was $6.00. The complimentary internet they boast on their web-site actually cost $9.99/ day. There is a lot of false advertising with this hotel. They neglected to tell us at the time of reservation that their elevator was down for the next 7 weeks or that they were conducting much needed renovations. This was very inconvienent to say the least. Especially having a handicapped child in tow. The fire alarm sounded EVERY morning at exactly 9:40 AM. It was obnoxious, ear piercing and extremely disturbing to my young children. The staff were extremely rude and unhospitable. Room service was good, food hot with a quick delivery time although a bit pricy (as everything at this motel). The pool was very impressive in size however was extremely filthy. In addition to all of the bugs, flowers and leaves there was trash (used plastic dishes), food and other unmentionables floating around. In the 5 days we were there, the pool was never cleaned once. This hotel is not worth the money they charge what so ever. We were extremely dissappointed and will never go back. Spend your money else where folks and save yourselves from a disaster vacation and the extreme disappointment that will surely surface shortly after you check in. This is not a 4.5 star resort. This is an underaverage hotel charging exorbanent prices while boasting they are a high class resort.

  • This TripAdvisor Member:
    • Liked — Pool (If it had been cleaner)
    • Disliked — Small room
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KPresley's Summary
Date of Stay: July 2008
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 35-49
Member since: July 17, 2008
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
Great pool scene
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $417 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“AWESOME !!!!!!!!!!!!!!!!!!!!!!”

Hyatt Regency Scottsdale Resort and Spa at Gainey Ranch

5 of 5 stars
Cincinnati,Ohio
Jul 16, 2008
0/1 found this review helpful

WOW ...

Ten pools, can I say more !!!!!!!!!!!!!!!!!!!!! The water slide was super fun, they actually have a "beach" with sand, numerous hot tubs and a beautiful and well welcomed adults only pool !!!!!!!!!!!!! Plus mister to keep you cool if you would like to sun yourself. by the pool. Many of opportunities to have drinks by the pool as well !! Th pools over looked the beautiful golf course. . I am not a golfer but the golf course looked amazing, and the rabbits hopping around the course where super cute !!! For later entertainment they have a wonderful bar with live music at night.

This resort offered excellent customer service, it actually seemed like everyone enjoyed working here, and that seems to be extremely rare lately !! !

The Frank Lloyd Wright architecture of the resort was very nice, open and different !! Great location, within walking distance of numerous restaurants and bars. We did not eat at the resort, but everything we saw looked wonderful. They are in the process of updating this resort then it is going to be even more impressive

Our room was nice, they are still updating, but we had our own little patio and the bed and linens where amazing, we slept too long one morning !!

The fitness center is very nice, clean, and well equipped, new bikes, treadmills, weight machines, and free weights. All equipped with their own tv's plus if you forget your earphones, they supply them for you !! The spa seemed very nice but way over priced.

We had an excellent stay here and may actually go back next month !!!!!!!!!!!!!!!!!!

  • This TripAdvisor Member:
    • Liked — Pools, customer service, very nice accomidations !!
    • Disliked — Spa overpriced !!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
basildogpuppy's Summary
Date of Stay: July 2008
Traveled with: Friends
Visit was for: Quality time with friends
Age group: 25-34
Member since: July 10, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles
I selected this hotel as a top choice for:
Beach / Sun, Great food / Wine, Shopping, Spa, Other
Was this review helpful? Yes No
Check Rates
Average price*: $417 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Great hotel, will be even better after the renovation”

Hyatt Regency Scottsdale Resort and Spa at Gainey Ranch

4 of 5 stars
gidget_girl_00
Jul 13, 2008

Wonderful hotel. Helpful and friendly service. Great fitness center with a wide selection of new machines. We enjoyed the "water playground" that has about 10 pools, but be aware that with all of these amenities comes a $15 resort fee they don't tell you about until you see the bill. Our only negatives: being woken up by jackhammers and accidental fire alarms being tripped multiple times do to the renovation. Overall; a great stay and I'm sure once the renovation is complete (Oct 08) it will even be better.

  • This TripAdvisor Member:
    • Liked — Great overall hotel
    • Disliked — Current noise level & inconviences due to remodel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gidget_girl_00's Summary
Date of Stay: July 2008
Traveled with: Spouse / significant other
Age group: 25-34
Member since: February 03, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
A romantic getaway, Girlfriend getaway, Great pool scene
I do not recommend this hotel for:
Young singles
I selected this hotel as a top choice for:
Beach / Sun, Other
Was this review helpful? Yes No
Check Rates
Average price*: $417 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Don't go if you need your sleep!”

Hyatt Regency Scottsdale Resort and Spa at Gainey Ranch

2 of 5 stars
Nottingham, UK
Jun 10, 2008

A beautiful hotel which we greatly enjoyed on our first two-day stay. A later, one night, stay was a disaster, however, since we had a room above the lobby where live entertainment takes place until 2 00 am - so no sleep for us as we had to rise early to get a 6 00 am flight from Phoenix. We complained to the young man who checked us out - his response was total silence - not even a basic apology!

  • This TripAdvisor Member:
    • Liked — Beautiful gardens
    • Disliked — Night time noise!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Euroambler's Summary
Date of Stay: May 2008
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 65+
Member since: June 10, 2008
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 2 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 2 of 5 stars Service
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
Young singles, Great pool scene, Families with young children, Families with teenagers
I do not recommend this hotel for:
Young singles
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $417 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Loved Hyatt Regency Scottsdale Resort & Spa at Gainey Ranch”

Hyatt Regency Scottsdale Resort and Spa at Gainey Ranch

5 of 5 stars
Montreal
Jun 1, 2008

Gracious welcome on our arrival in the motor courtyard and lovely and efficient checkin We enjoyed our 3 day stay at this Hyatt resort. The sunken, open air lobby is stunning, and is a delightful place to spend a relaxing afternoon with a drink or a light meal, people watching or reading. There was live entertainment playing to a full house. The pool areas were gorgeous and uniquely designed, There was an adults only pool, with the other pool containing a sandy beach area and meandering fingers of pool areas and lovely sunning areas. Room not really outdated, but just lacking in personality and warmth they need an updated which we heard will be happening in late fall 2008 Very great time

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ree07's Summary
Date of Stay: May 2008
Member since: March 03, 2008
Was this review helpful? Yes No
Check Rates
Average price*: $417 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Hyatt Regency Scottsdale Resort and Spa at Gainey Ranch

( 6-10 of 164 )
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Hyatt Regency Scottsdale Resort and Spa at Gainey Ranch Also Known As

Address: 7500 E Doubletree Ranch Rd, Scottsdale, AZ 85258