So Let Down! 4 Star it ain't! Why go to all the trouble of expensive renovation if you can't follow through. Never judge a book by it's cover. The Irish hospitality and courtesy is not best practised here! The food was dreadful, but the service was apalling, with no effort to apologise or explain. We were warned by a local last night not to eat here. We went for it and ate average food in an echoey empty Friday night restaurant. Breakfast this morning, kids in tow, we were met by an onslaught of passing trade (on the way to a match in Croke Park, Dublin). It was beyond me as we queued up for the buffet, why these numbers were let in, and why we as paying residents were not being given priority. The food ran out, and we waited, and waited for replenishments. I would have been less stressed cooking for the lot of us at home! What a shame, when the room and spa were so nice. Sorry Horse & Jockey, but I'd love to see you get your act together, not that we'll be back!
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Horse & Jockey Hotel: Traveler Reviews
TripAdvisor Traveler Rating:
8 Reviews
-
A summary score based on quality, quantity and age of traveler ratings.
8 Reviews
TripAdvisor Popularity Index:
-
Measures overall traveler satisfaction based on ratings, reviews and other sources.
Show Hotel DetailsHide Hotel Details
- Rooms: 67
- Address: Thurles Ireland
Property Type: Hotel
-
Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: Suitably located on one of the major crossroads in Ireland on the N8 approximately 1 1/4 hours from all main cities. Our facilities include an award... This description is based on information provided by the hotel.
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TripAdvisor Traveler Reviews
“Utterly Disappointing”
Horse & Jockey Hotel
Feb 23, 2008
0/2 found this review helpful
- This TripAdvisor Member:
- Liked — Bedroom & Spa
- Disliked — Food & Staff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lu40's Summary
Date of Stay: February 2008
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 35-49
Member since: February 23, 2008
- My ratings for this hotel are:
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Value
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Rooms
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Location
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Cleanliness
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Check in / front desk
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Service
-
Business service
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Would I recommend this hotel to my best friend?
no way! I recommend this hotel for:
Great pool scene I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists I selected this hotel as a top choice for:
Spa Management Response
HorseAndJockeyHotel, owner
(Management representative)
Mar 21, 2008
I was disappointed to read your review dated 23 Feb 2008. Firstly, I would like to apologise for the breakfast experience you had and thank you for pointing out the problems residents are experiencing during busy mornings. We have addressed this problem by allocating a separate dining room for residents only on busy periods. We are a popular hotel for sporting events and sometimes large numbers can decend without prior notice.
On Check out, our Front Office Manager enquired from you regarding your stay and on hearing your inconvenience regarding breakfast apologised to you, it was unfortunate we were not made aware of your problem with dinner the previous evening.
On Check out, our Front Office Manager enquired from you regarding your stay and on hearing your inconvenience regarding breakfast apologised to you, it was unfortunate we were not made aware of your problem with dinner the previous evening.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Average price*:
$181
(year-round)
“Luxury at excellent prices”
Horse & Jockey Hotel
Jul 12, 2007
2/2 found this review helpful
Myself and my partner stayed in this beautifully extended hotel a few miles from Cashel & Thurles. The interior is special, the colours
so warm and welcoming compared to other bland beige hotels. Our bedroom was a super size with plasma TV, lovely Elemis product in bathroom, i could go on and on...I used the Spa which was devine, I had a Exotic Lime & Ginger Salt Glow, apparently one of Elemis most popular treatment and whoy was it lovely. We also ate in the restaurant which was very good, overall well worth a night or two....
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
J0an's Summary
Date of Stay: June 2007
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 35-49
Member since: July 12, 2007
- My ratings for this hotel are:
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Value
-
Rooms
-
Location
-
Cleanliness
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Check in / front desk
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Service
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Business service
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Would I recommend this hotel to my best friend?
absolutely! I recommend this hotel for:
A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Tourists I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Outdoor / Adventure, Spa
Average price*:
$181
(year-round)
“Absolutely Stunning!”
Horse & Jockey Hotel
May 2, 2007
1/1 found this review helpful
Wonderful Hotel, lovely food! The hotel has been renovated since my last stay about 2 years ago and is beautiful!
As a regular business traveller it is rare to find hotels other than Travel Inn that give duvets rather than itchy blankets.
The Horse and Jockey spoilt me, comfortable beds, big fluffy duvets, Elemis products in the luxury bathrooms and flat screen televisions that are actually big enough to see (none of your 14" fuzzy picture jobs)!
The food was divine and the restaurant was busy on a monday night, always a good sign.
The hotel also has a built in spa with pool, so beauty treatments are available.
Cant praise this hotel enough!
- This TripAdvisor Member:
- Liked — Everything!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kismetcards's Summary
Date of Stay: April 2007
Traveled with: Solo traveller
Visit was for: Business
Age group: 25-34
Member since: May 02, 2007
- My ratings for this hotel are:
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Value
-
Rooms
-
Location
-
Cleanliness
-
Check in / front desk
-
Service
-
Business service
-
Would I recommend this hotel to my best friend?
absolutely! I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Tourists I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists I selected this hotel as a top choice for:
Business meeting / Event
Average price*:
$181
(year-round)
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