Simply Outstanding!!!!! The rooms are clean and well kept. The staff was very helpful and friendly. Nottinghams was also wonderful. Very good food, and service. I would recommend the Robinhood to anyone. Thank you.......

My husband, five year old son and I stayed here for three nights. It is really in a great location. You can walk to the village and it's little shops and restaurants and across the street is the marina.

The room was large. It is not luxurious but it is also not that expensive. Our room did not have a/c but it did have celing fans and that was fine even in the 90+ heat. The room was clean but the carpet
needs to be replaced or at least cleaned. There is free wi/fi.

The spa was open but you had to request the key. We found the management friendly and helpful. We were not overwhelmingly impressed
by the restaurant.

My son had a ball fishing from the bank by the marina. He caught lots
of decent size fish.

We especially liked our meal at Jasper's barbecue restaurant. My husband is from the south and they had great sweet tea! I would also recommend the Moonridge Animal Park.

I had read all of the reviews on the Robinhood resort here on TripAdvisor, so placed a call and booked a room! I was upsold to a "deluxe room" for the "discount rate of $125" per night. I was told the room was "very nice" and featured a fireplace and a hot tub.

Unfortunately, the deluxe room wasn't so deluxe. The building was old, the carpet stained, the furnishings ugly and the paint peeling and cracking in the bathroom. I was astonished that this place got so many positive reviews, because my room did not qualify for top-quality lodging status. The room indeed had a hot tub - a big green plastic thing in the middle of the room, right next to the bed.

The bathroom and kitchenette area are featureless. I was disappointed to find a small rug in the bathroom that had a dirty footprint on it and found some long dark hairs in the shower. The couch and dining chairs seem like they were purchased at a flea market. Dusty dried flowers hung above the bed.

The wireless internet service worked well and the hotel is well situated, but there seem to be far better choices in Big Bear than this establishment.

The hotel certainly does not cater to travelers who plan to dress up to go out or to business travelers: rooms do not have irons or ironing boards. When I called the desk to ask if an ironing board could be brought to my room, I was told I had to come to get it myself. They only had those small tabletop dorm room-style ironing boards. The irons were full of mineral deposits that left spots on our clothes.

It's not the worst place to stay, but I certainly wouldn't return, and you'll probably get a room of similar quality at a local low-end chain hotel.

What a friendly place! All the staff we have met are keen to help. We needed extra space for my son, and the manager sorted it all out with minutes, by upgrading us to a brilliant room. No messing. I can recommend staying here. By the way, Snow Summit was still open up to 8th April, and Big Bear still has snow until the 14th... Plent y to do, and not at all crowded. Worth coming late in the season. Peter