I remember the days when Motel 6 used to be nice. I am interested to know why they have gone so downhill. I didn't expect much when I made the reservation, but didn't expect to be appalled. It was the worst Motel 6 I've ever stayed in. There were caved-in beds, rock-hard pillows, thin and scratchy blankets, an overwhelming smell of cigarette smoke (non-smoking room, of course), no shampoo, hair balls and a 4 inch pubic hair in the bathroom! There were also lots of teenagers running back and forth down the walkway all night. A few girls actually mistook our room for theirs while I was laying on the bed in my pajamas. There are so many kids because of the snow park conveniently located
behind the building. We paid $93 on MLK weekend which was not even a bargain. We got totally ripped-off and I am sorry that I didn't take the time to do more research before making the reservation.

We booked well ahead for a busy holiday week starting the day after Christmas -- only stayed one night of the four we had reserved because local family members had room for us after all. I could not have been happier with the reservation process, manner in which we were greeted (late arrival after a very long drive!) and manner in which our request to change our plans was handled. Anyone in the hospitality industry knows how harried the busy holiday season can be at a winter resort. All desk personnel were cheerful and friendly, both to us in person, and to the countless incoming phone calls looking for reservations during a sold-out time period. Since our dog turned out to be afraid of the open stairs, they would even have been happy to move us to a different room had we stayed. When I phoned to confirm the reservation before we left home, it turned out there had been a glitch in the original reservation process. After a brief moment of panic (knowing the whole town was sold out) I was hugely relieved to find that the problem could be resolved by the very helpful person on the other end. Room was basic, but impeccably clean -- two comfortable double beds, and possibly the best-designed motel shower I have ever seen. I recommend this place highly, and we would definitely stay there again if the occasion should arise.

My friends and I go to Big Bear each year in October for Octoberfest at the Convention Center. The first year I went I wasn't excited to hear that they stayed in the Motel 6. But it was right across the street and none of us would be in any condition to drive anywhere. To my surprise it was actually a decent Motel 6. Front desk staff was friendly. Room was clean and fairly large for a Motel 6. It's cheap and the location is good for our needs. If you want something fancy find something else... but for a night or two this Motel 6 is not too bad.

We stayed here for two nights in Sep 06. The room was very basic, other than towels there was only an ice bucket and two cups. We never received maid service. The website is deceiving. They charge you per adult when you arrive. When we checked in the clerk was friendly enough, but the phone never stopped ringing and she was very rude on the phone.