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Monte Verde Inn: Traveler Reviews

No photo provided
Average price*: $175 (year-round)
TripAdvisor Traveler Rating: 3.0 based on 12 reviews 12 Reviews
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TripAdvisor Popularity Index: #33 of 37 B&Bs in Carmel
Show Hotel DetailsHide Hotel Details
  • Rooms: 10
Property Type: Inn
  • Small hotel often including dining facilities and/or a bar/tavern; often provides an intimate or historical atmosphere.
Description: Charming Bed & Breakfast Inn, located across from City Hall, Pacific Ocean & Monte Verde. This description is based on information provided by the B&B / inn.
Address:
Ocean Avenue and Monte Verde
PO Box 394
Carmel, CA 93921

TripAdvisor Traveler Reviews

Reviews of Monte Verde Inn

( 7-11 of 12 )
“Total lack of integrity”

Monte Verde Inn

Mar 8, 2007
6/6 found this review helpful

I booked a room to attend a wedding in Carmel. However, a reservation
with a paid one-night deposit means ABSOLUTELY NOTHING to the owner of this property. I recently received an email note that the reservations for this wedding party were ALL cancelled.

Because playing telephone tag with a small inn can be inconvenient in different time zones, I emailed to ask the reason for the cancellantion -- the wedding had not been cancelled. Of course, the inn never sent an email reply. That might mean that I would have proof of their lack of integrity.

I got a phone call that asked that I call to supply my credit card number so that they could refund my reservation deposit. When I politely and diplomatically asked about why the reservation was cancelled, I got a polite and diplomatic response. The lady said that there had been a new manager, and that when the owner of the inn found out that she had booked a wedding party, he got mad. He felt that a large group that booked the inn would create too much noise (is what she implied) in a residential area. (Did I mention that most of us attending the wedding and staying there are over 50?)

To be honest, from other guests who called to check this situation, I get the sense that the new manager underpriced our rooms at a popular time of year, and has since been fired because of it. If the owner was so adament about the "no-groups" policy, why did he not clearly tell his manager about that as a matter of basic training? This is either a matter of money-grubbing lack of integrity, or inept management on the part of the owner who can be cavalier in how he treats guests.

Be aware: he also owns Casa de Carmel, among other properties in Carmel.

I can deal with the fact that this is a small inn, so booking reservations is very inconvenient. My phone call and email asked me to call them back so that they could credit my account for my previously booked reservation (NOT a toll-free number) between the hours of 8 and 3, Pacific Time, i.e. NOT convenient for anyone who works and lives in a different time zone. This place is all about what is convenient for them, not for guests.

  • This TripAdvisor Member:
    • Disliked — Lack of integrity on the part of the owner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mme_X's Summary
Date of Stay: March 2007
Member since: March 08, 2005
Was this review helpful? Yes No
Management Response
innmanagerCarmel, General Manager
(Management representative)
Mar 29, 2007
We are a small Inn with a policy that no single group can hire out entire property. We have apologized and offered some goodwill compensation, that was accepted. Now I am certain our staff is aware of the situation and this will not happen again. I am very sorry we could not help this party on their stay in Carmel.
Bobby Richards
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Average price*: $175 (year-round)
“BEWARE! Your reservations may be cancelled without notice.”

Monte Verde Inn

1 of 5 stars
Scarlett007
Mar 6, 2007
7/8 found this review helpful

Warning: We visited this property in January while making plans for my daughter's July 07 destination wedding. We live on the East coast. We booked almost all their rooms for our wedding guests plus the parents of the bride and groom and posted this information on my daughter's wedding web site so that our wedding guests could secure a room. Today, March 6th, we have all received e-mails cancelling our reservations. The e-mail simply read: Please contact the owner of the Monte Verde Inn and Casa de Carmel regarding your reservations in July for the wedding party at your earliest convenience. His telephone number is ___________. His name is: _________. Unfortunately your reservations must be cancelled. However, when we call the number provided, there is no answer. This Inn has nearly ruined our daughter's wedding. We must now start all over looking for affordable accommodations for our family and guests PLUS the bride and groom.

  • This TripAdvisor Member:
    • Disliked — They cancelled all our reservations without explanation which were made for our daugter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scarlett007's Summary
Date of Stay: March 2007
Traveled with: Family (extended)
Visit was for: Personal event (wedding, ...)
Age group: 50-64
Member since: February 22, 2006
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Location
    • 1 of 5 stars Business service
Would I recommend this hotel to my best friend?
no way!
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Management Response
innmanagerCarmel, general manager
(Management representative)
Mar 29, 2007
We are a small Inn with a policy that no single group can hire out entire property. We have apologized and offered some goodwill compensation, that was accepted. Now I am certain our staff is aware of the situation and this will not happen again. I am very sorry we could not help this party on their stay in Carmel.
Bobby Richards 831.624.1880
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Average price*: $175 (year-round)
“CHARMING AND VERY CLEAN”

Monte Verde Inn

4 of 5 stars
Southwest
Nov 3, 2006
3/4 found this review helpful

When our favorite Carmel inn, The Vagabond House, was not available, they suggested Monte Verde Inn. The web site isn't ready and the few reviews were mixed. To say I was worried, is putting it mildly, BUT we throughly enjoyed the lovely little place! The bedroom was spacious and well appointed, the sun porch was lovely and the little kitchen had everything one could need. Everything was freshly painted and very clean. An added bonus, the location couldn't be better! The staff we observed were friendly and efficient. The little breakfast basket of muffins and yogurt, juice and cheese (which is included in the price), while simple, was certainly sufficient.

  • This TripAdvisor Member:
    • Liked — clean, comfortable
    • Disliked — steep driveway
    • Tips/Secrets: — great restaurants nearby, short walk to beach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
eenlh's Summary
Date of Stay: October 2006
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 50-64
Member since: November 03, 2006
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Pet owners, Tourists
I do not recommend this hotel for:
Young singles, People with disabilities
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure
Was this review helpful? Yes No
Average price*: $175 (year-round)
“Great Location, OK accommodation”

Monte Verde Inn

Aug 15, 2006
9/10 found this review helpful

the Monteverde Inn is in a terrific location. A couple blocks from the beach and right in town. There were pro’s and con’s with our stay.

Pro’s
1. Dog friendly. Our pooch was welcome which is always a necessary Pro.
2. Location. Right in town and by the beach. We walked to everything.
3. Room was cute. Little sitting area with a table.
4. Little breakfast basket was delivered to our room with o.j, muffins and yogurt.
5.Staff were very friendly.
6. Some rooms have a kitchenette which would be great!


Con’s
1. Price. I have to remind myself that this is Carmel and prices here are higher than other places. But $165.00 on a Sunday night was too high in my opinion for what we had. The room was cute but in need of updating.
2. Bathroom No bath and a tiny, tiny little shower. The light/fan was very loud.
3. I could hear my upstairs neighbors.
4. No central area or common room. I always like having a little area with a dining or sitting room, maybe even a computer to use.
5. Needs a little bit of a facelift, or maybe just some b&b botox.



We LOVE Carmel and has a lovely time but next time I think we will try another place. For the price, I think we can find something a little bit better.

  • This TripAdvisor Member:
    • Liked — Location
    • Disliked — Too expensive
    • Tips/Secrets: — Look into a room with a kitchen.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
x_travelbug_x's Summary
Date of Stay: August 2006
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 25-34
Member since: March 20, 2005
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 2 of 5 stars Rooms
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
Girlfriend getaway, Pet owners, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Great pool scene
Was this review helpful? Yes No
Average price*: $175 (year-round)
“Saved our trip”

Monte Verde Inn

5 of 5 stars
Chicago, Illinois
Nov 2, 2005
7/8 found this review helpful

We checked into the Monte Verde Inn only after checking out of another hotel that didn't live up to its reviews. Monte Verde is in the heart of Carmel By-The-Sea. It's a 5 minute walk to just about anything in town, including the beach. Don't be fooled by others who say they're near the beach. Many are not. Monte Verde really is. We found many of the so-called 4 star hotels to be 1960's style converted motels and really kind of run down. Monte Verdi isn't that. The room was Spanish-loft style, with real comforters on the beds (not the generic hotel bed spread), classy lighting, and beautiful furniture. We had a full kitchen (not just a kitchenette), and a sun-room. Someone with real taste and class did the interior design and it shows. This is a cozy, classy place. The service was great and the complimentary breakfast (simple cereal, coffee, juice etc...) was a perfect start to the day. Open your window and you can hear the ocean. We'll be back for sure.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
This TripAdvisor Member's Summary
Date of Stay: October 2005
Member since: November 02, 2005
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
I recommend this hotel for:
Young singles, An amazing honeymoon, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Great pool scene
Was this review helpful? Yes No
Average price*: $175 (year-round)

Reviews of Monte Verde Inn

( 7-11 of 12 )
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Monte Verde Inn Address

Ocean Avenue and Monte Verde, PO Box 394, Carmel, CA 93921